Sat.Feb 20, 2021

Five fundamentals to re design AI transformative experience as competitive advantage


Customer Experience Five fundamentals to re design AI transformative experience as competitive advantage. The post Five fundamentals to re design AI transformative experience as competitive advantage appeared first on Eglobalis.

Is This The Future Of Events Post Pandemic? (Joe Pine Interview)

Beyond Philosophy

Way back in 1998, I read a book by Joe Pine (@joepine), co-founder of Strategic Horizons, LLP, and Jim Gilmore called The Experience Economy. I was gobsmacked by it. I dashed down the hall to my boss at British Telecom. He read it and had a similar reaction to mine.


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Why Insurance Outsourcing Is A Smart Option

Magellan Solutions

Who Needs Insurance Outsourcing? Outsourcing is an effective business solution for most industries. Especially those that want to reduce costs and remove tedious repetitive tasks. Outsourcing is your top pick for simple back office tasks to complex accounting.

Look beyond mystery shopping to improve your customer experience


We’ve heard of them before, but what does a mystery shopper do and how can they drive customer experience improvements? What is a mystery shopper? A mystery shopper, or a secret shopper, is a person who is hired to audit a company to see if they meet standards.

Why Is Patient Engagement Important? | Frontline Group

There are 5 critical opportunities to unlock the full power of patient engagement, which can improve your patient retention, as well as improving their health outcomes. In this eBook you will learn about: What Is Patient Engagement? How Does Patient Engagement Improve Outcomes? Why Is It Important to Include Patients in Their Care? What Are Patient Engagement Tools? What is Patient Engagement technology? Download Now this informational resource and start using a patient engagement platform to give yourself as a Provider higher satisfaction scores.

Is It Advisable To Have a Mortgage Process Outsourcing?

Magellan Solutions

Phases of the mortgage loan processing services. Mortgage Pre-Approval. Sets you up for a smooth home buying experience. For purchase transactions, our agents would first want to know if you can get a loan.

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Everything You Need to Know About Lead Qualification Services

Magellan Solutions

Many companies are aware of what a good lead qualification service can provide to their profit. So we compile in this article everything you need to know about it. Businesses need sales to earn. However, not all people are interested or qualified to avail of your product or service.

Why cognitive testing reaps ROI for market researchers


Originally published on Imagine that the local dairy farmers in your area want to know how much milk people drink in a week. So they send out a questionnaire that asks, “In a typical day, how many glasses of milk do you drink?” John and Selma both drink 12 ounces of milk every day.

ROI 26