Fintech’s Next Obstacle: Mastering the Customer Experience
Think Customers
DECEMBER 3, 2018
Financial technology (fintech) companies are on a tear. In 2017, fintech firms raised $16.6 billion in financing—an amount considerably higher than the $3.8 billion raised just four years prior. The financial landscape is so competitive that even disruptive technologies are at risk of being disrupted themselves, notes Chris Condon, SVP of Americas Business Development at TTEC.
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