Sat.Jun 15, 2019

The complaining habits of public figures and people on the consumer world – Caroline Wyaman FOS CEO

Helen Dewdney

A series of interviews by The Complaining Cow. In my series of interviews with people in the consumer world regarding their complaining habits, today is the turn of Caroline Wayman, Chief Ombudsman at the Financial Ombudsman. 1) Generally, do you complain to a company regarding a faulty item?

The Retail Challenge: Data to Insights


“We had no access to our data. Our agency used to send us a report with no transparency.” ” They now lean on the smart marketing hub Optimove.