Sun.Feb 04, 2018

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Real-Time Visitor Monitoring in Chat Support: How to Enable and Use It

Provide Support

The benefits of real-time visitor monitoring in chat support. As a live chat software provider , we saw many of our clients adding direct messenger links to their websites and missing on the opportunity to see additional details about their customers and improve the quality of their customer service. Direct links to the messenger, although they allow the customers to chat with the company, don’t have the capability to pass any information from the visitor’s browser.

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Compensation Plans for Customer Success Managers

Amity

Careers in Customer Success Management are on the rise globally. With more positions opening every day and ever broadening perspectives for career progression paths , it’s no wonder that candidates expect their employers to be competitive in pushing them forward towards professional success. Employers are tweaking their compensation structures and looking to find the right balance between rewarding high performance, encouraging quality, and attracting top candidates.

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What a Customer Success Manager's Salary Looks Like

Amity

Careers in Customer Success Management are on the rise globally. With more positions opening every day and ever broadening perspectives for career progression paths , it’s no wonder that candidates expect their employers to be competitive in pushing them forward towards professional success. Employers are tweaking their compensation structures and looking to find the right balance between rewarding high performance, encouraging quality, and attracting top candidates.