Sun.May 24, 2020

10 (Common) Challenges of a CX Cross-Functional Team

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The most prominent challenges of running a cross-functional CX team and how to overcome them. Articles

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Building the Mindset to Lead with Intention

Russel Lolacher

To have leaders who act with intention is essential for a healthy organization, whether that business is made up of one or thousands of people.

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Identifying Common Customer Pain Points

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Identifying Common Customer Pain Points In a perfect world, there would be perfectly happy customers and businesses. But, the world we live in, every. Source. Insight customer customer experience cx cxdevelopment development

Optimove Recognized as a Challenger in the Gartner Magic Quadrant for Multichannel Marketing Hubs

Optimove

“…This is the first year Optimove has been positioned in the Challengers quadrant and third consecutive year that it has been included in this market’s Magic Quadrant. The previous two inclusions were as a Niche Player.” ” The post Optimove Recognized as a Challenger in the Gartner Magic Quadrant for Multichannel Marketing Hubs appeared first on Optimove.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!