The Simple Truth Behind Customer Service Excellence
Who's Your Gladys?
MAY 15, 2017
National news, Twitter and YouTube are loaded with examples of customer service gone wrong. While there are lessons to learn from service breakdowns, there’s even more value in following leaders who share a consistent set of guiding principles for “getting service right.” Harry D. Cohen. The post The Simple Truth Behind Customer Service Excellence appeared first on Who's Your Gladys?
Let's personalize your content