The DiJulius Group

JULY 28, 2024

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

Employee Experience 92

Employee Experience Groups Culture 92

DCX

JULY 28, 2024

Exclusive Content for Paid Subscribers of the DCX Newsletter Get 30 day free trial Weekly inspiration, education, and coaching for customer-obsessed leaders. NEW FROM DCX: Unleash Your CX Impact in Less than 30 Days Struggling to create a customer-centric culture? Ready to lead real change? The FREE "30 Days to Greater Influence" course delivers: - Daily actionable tips to your inbox - Strategies to get noticed and heard - Tactics to build a powerful network What you'll gain: - Turn ideas into r

Hotels 52

Hotels User Experience Connections Banking 52

The DiJulius Group

JULY 28, 2024

*The following excerpt about tearing down silos, is from our new book, The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth Tearing Down Silos and Creating World-Class Teamwork Picture yourself in this situation: You are not feeling well, your chest is feeling tight and knotted, and your breathing feels off.

Employee Experience 89

Employee Experience Groups Culture 89

West Monroe

JULY 28, 2024

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.

Strategy 52

Strategy Resources Transportation Study 52

Speaker: Jennifer Hodroge, Transformational Digital Marketing and CX Leader

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.

Forrester's Customer Insights

JULY 28, 2024

Forrester has introduced two major innovations this year for technology leaders and practitioners: High Performance IT, and the IT Reference Capability Map. Now, I am pleased to announce we have brought them together in a unique assessment tool, Forrester’s High-Performance IT Capability Assessment.

Innovation 34

Innovation Tools Technology Customers 34

Forrester's Customer Insights

JULY 28, 2024

Erfahren Sie, warum die Vermengung von Customer Journeys mit Lebenszyklen, Prozessen oder Kampagnen Ihr Unternehmen daran hindert, die Kundenperspektive zu verstehen, die Erfahrungen Ihrer Kunden verschlechtert und den Erfolg Ihres Unternehmens untergräbt.

Customer Journeys 32

Customer Journeys Customers Customer Experience 32

West Monroe

JULY 28, 2024

Electric transmission in the U.S. historically has been designed to deliver power from central station power plants to the load centers. Transmission development was driven by reliability needs and load growth fueling efficient transmission investment to meet the societal needs of its time. Today, the country is moving toward a clean energy economy to increase adoption of renewable generation resources.

Strategy 40

Strategy Resources Transportation Study 40