AI Creates Super-Human Customer Service
Blake Morgan
JULY 12, 2022
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?. When most people think of customer service artificial intelligence, they think of chatbots. . But the power and potential of AI in customer service extend far beyond chatbots, which Forethought CEO Deon Nicholas says tend to be very artificial and not very intelligent. Truly leveraging the power of AI allows brands to create super-human customer service.
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