Michel Falcon Experience

MARCH 10, 2019

Managing employees isn’t hard! I’m not saying this to shock and awe you. I believe managing employees isn’t as hard as we make it out to be. We simply need to adhere to some sound employee management tips and strategies to become great companies. As leaders, we generally make it hard on ourselves to manage our employees and the outcome is a poor experience for our team members which negatively impacts their perception of you as their leader and paralyzes their morale and performance.

Tips 112

Tips Management Culture Meeting 112

eglobalis

MARCH 10, 2019

Creating a Simple and Simplified Customer Experience Culture. The post Creating a Simple and Simplified (S+S) Experience Culture: What needs to change first? appeared first on Eglobalis.

Culture 101

Culture Customer Experience Customers Innovation 101

Think Customers

MARCH 10, 2019

At the X4 Experience Mgmt Summit—Qualtrics’ big coming out party after being acquired by SAP—11,000 attendees descended on Salt Lake City, UT to learn about new practices in collecting, analyzing, and implementing data insights to drive superior customer experiences. Here are key takeaways from the event. Great experiences don’t happen by accident Savvy brands don’t sell products, they sell experiences.

Data 45

Data Industry Brands Customer Experience 45

eglobalis

MARCH 10, 2019

Creating a Customer Experience Culture - First change. The post Creating a Customer Experience Culture: What needs to change first? appeared first on Eglobalis.

Culture 99

Culture Customer Experience Customers Innovation 99

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Customers

MyCustomer

MARCH 10, 2019

Loyalty. Why brands are successful but not customer-centric.

Customer Centricity 71

Customer Centricity Brands Customer Success Customer Experience 71