Sun.Feb 19, 2023

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Generative AI – The Dawn Of A New Era

kommunicate

Last Updated on February 19, 2023 Let’s play a game. There are 2 short paragraphs of sentences that follow. ChatGPT wrote one of them. The other one was written by yours truly. Can you tell which one is which? The subject is “ Funny way of explaining the layoffs in the US tech industry.” Paragraph [.] The post Generative AI – The Dawn Of A New Era appeared first on Kommunicate Blog.

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How to Ask Someone to be a Mentor

Michel Falcon Experience

To listen to this episode on Apple podcast, click here. To listen on Spotify, click here. To listen to this episode on another platform, click here. Welcome to the People First Culture Podcast with me, Michel Falcon, where I share lessons I’ve learned and those of others on how to build a more purposeful business and career. I think it’s widely understood that having a mentor or a coach, whatever you want to call it, whether it’s to help you improve in athletics or in your ca

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The Hook Model: Unlocking Secrets of Customer Engagement

Doing CX Right

Nir Eyal, a behavioral design expert, and Stacy Sherman discuss how businesses can tap into human emotions to influence buyers and create brand-loyal customers. The post The Hook Model: Unlocking Secrets of Customer Engagement appeared first on Doing CX Right.

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How to Ask Someone to be a Mentor

Michel Falcon Experience

To listen to this episode on Apple podcast, click here. To listen on Spotify, click here. To listen to this episode on another platform, click here. Welcome… The post How to Ask Someone to be a Mentor appeared first on Michel Falcon.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Top 5 Customer Service & CX Articles for the Week of February 20, 2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Jeff Toister’s Top Tips for Crafting a Successful Customer Culture by Melanie Mingas (CX Network) CX author and keynote speaker Jeff Toister offers his advice for customer experience managers looking to create a winning customer culture.

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Adopting Digital Mindsets: Where Healthcare Stakeholders Are Succeeding and Where They’re Falling Short

West Monroe

Navigating the process of becoming a digitally enabled business is understandably challenging for hospitals, health systems, and other provider organizations. It requires an infusion of new ways of thinking and working throughout operations, predicated on a shared vision held by leadership and permeating the entire organization. But in the context of the other significant challenges that today’s healthcare organizations face—whether around the workforce, shifting market and regulator