The CX Buy-in Magic Question
Seaton CX
OCTOBER 11, 2022
It’s 1:13pm on Wednesday. Brad, the new hire, knocks hesitantly on your office door. His voice is shaky. “Do you have a minute? I could use your advice on something…”. You know it’s never a minute. Not when he looks like a neglected little puppy bringing you a tennis ball. This could take all afternoon. And you have so much work to do. You glance at the 239 unread emails in your inbox.
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