Kerry Bodine

JANUARY 23, 2021

Amazon tells me that I last purchased Tony Hsieh’s book Delivering Happiness on August 26, 2010. The timing was fortuitous.

Advertising 170

Advertising Retail Customer Centricity Culture 170

Beyond Philosophy

JANUARY 23, 2021

We recently spoke to Customer Experience experts who shared an interesting insight. They all say they wish people understood that there was no one thing to do, no silver-bullet-solution for Customer Experience. We couldn’t agree more.

Consulting 85

Consulting Financial Resources Groups 85

Doing CX Right

JANUARY 23, 2021

Stacy Sherman provides actionable CX tips that you can do right now. Listen to her recorded interview with Sean Smith at Stories2021 event. The post Actionable CX Tips From Story2021 Event appeared first on Doing CX Right. Podcasts CX CX Tips podcast Sean smith story2021.co

Tips 52

Tips 52

SurveySparrow

JANUARY 23, 2021

On December 31st 2020, WhatsApp celebrated a milestone of 1.4 billion video and audio calls, but after its ‘my way or the highway’ clause, things seemed to have hit a roadblock for them. Recently, WhatsApp has gained notoriety recently after it changed its privacy policy.

Policies 52

Policies Video Customer Experience Data 52

Advertiser: Frontline Group

There are 5 critical opportunities to unlock the full power of patient engagement, which can improve your patient retention, as well as improving their health outcomes. In this eBook you will learn about: What Is Patient Engagement? How Does Patient Engagement Improve Outcomes? Why Is It Important to Include Patients in Their Care? What Are Patient Engagement Tools? What is Patient Engagement technology? Download Now this informational resource and start using a patient engagement platform to give yourself as a Provider higher satisfaction scores.

Engagement

Doing CX Right

JANUARY 23, 2021

LIsten to Stacy Sherman & Anna Oakes talk about building high performing teams who deliver excellence. The post Building High Performing Teams Who Deliver Customer Excellence appeared first on Doing CX Right. Podcasts Anna Oakes building CX teams

Customers 52

Customers 52

Doing CX Right

JANUARY 23, 2021

What does humanizing business & leading with a heart mean? What can leaders be doing to improve. The post Where the magic happens when it comes to improving customer outcomes appeared first on Doing CX Right. CX Top Rated Adrianne scinscoe customer impact podcast

Customers 52

Customers 52

Doing CX Right

JANUARY 23, 2021

Stacy Sherman joins Gregorio Uglioni CX podcast to discuss customer experience best practices to achieve business goals in 2021 and beyond. The post How To Achieve Goals Leveraging CX appeared first on Doing CX Right. Podcasts CX Gregorio Uglioni podcast

How To 52

How To Customer Experience Customers 52