Beyond Philosophy

JUNE 18, 2022

Podcast Summary. A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. 5 Rules for Effective Customer Research That Make A Difference. Customer research is an essential part of any organization’s customer strategy.

Consulting 89

Consulting Survey Consumers Customers 89

kommunicate

JUNE 18, 2022

Last Updated on June 18, 2022 “The vision for our assistant is to help you get things done.” These were the exact words used by Sundar Pichai in 2018 in his demo of Google Duplex, an AI-powered voice agent that is an added feature to Google Assistant. Sure enough, fast forward to four years later, [.]. The post 5 Ways AI Chatbots are Changing the USA Healthcare Industry appeared first on Kommunicate Blog.

Healthcare 98

Healthcare Chatbots Industry 98

SAP Customer Experience

JUNE 18, 2022

In one of our last blog posts, we went through the main steps for successful journey to process analytics, bringing together the worlds of process analysis, design and customer experience. We outlined the first step: acknowledging the existing gap between operations and experience. Relying on information from your operational systems.

Analytics 66

Analytics Company How To Analysis 66

Doing CX Right

JUNE 18, 2022

Sam Brenner, a workforce business expert, explains how employers can find, hire and retain customer-centric employees. And advice to candidates who seek more job fulfillment and happiness, leading to customer success. The post Recruiting & Hiring Best Practices For Customer Success appeared first on Doing CX Right.

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Customer Success Customer Centricity Customers Company 64

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