How Responsiveness Decreases Customer Churn
Solvvy
MARCH 16, 2021
It’s been found that companies lose $1.6 trillion per year due to customer churn, which is a staggering statistic. It’s even more appalling because there’s a lot that organizations can do to prevent such churn and revenue loss. Here’s a look at one of the most common causes of customer churn, along with a key remedy, so you can ensure your own company doesn’t fall prey to the same unhappy ending.
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