Ebook: How to Create Human-Centered Customer Support Programs
Help Scout
MARCH 24, 2019
At first glance, the concept of “human-centered customer support” might appear somewhat redundant. Of course people are at the center of customer support. People are buying products; other people are supporting them. Why even make note of it? But consider all the times you’ve received dehumanizing service from a company that prioritizes nickel-and-diming their customers over delivering a positive customer experience.
40 
Let's personalize your content