Doing CX Right
APRIL 24, 2022
Ethan Beute, Autor and Chief Evangelist at BombBomb, shares best practices for using videos to elicit positive emotions, enhance relationships and rehumanize business as a brand differentiator. The post Improving Communication and Rehumanizing Business Through Videos appeared first on Doing CX Right.
Gainsight
APRIL 24, 2022
This post originally appeared in Chief Executive. . In case you missed the news—or haven’t visited a grocery store in a long time—prices are going up. Whether you’re looking for a house, a handbag, a used Honda or a ham sandwich, everything is much more expensive. According to this week’s reporting from the Bureau of Labor Statistics’ Consumer Price Index (CPI), prices rose 8.5% in March compared to the same month last year, marking the fastest rise since December 1981.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
My Customer
APRIL 24, 2022
MEarlier in my career I spent eight years in the Royal Navy. I was a Weapons Engineering Artificer , which means that I took responsibility. 24th Apr 2022. By Wayne Kay Head of Partners & Strategic Alliances.
inQuba
APRIL 24, 2022
In December 2003, Fred Reichheld, the developer of the Net Promoter Score (NPS) measurement system, published “The One Number You Need to Grow” 1 in the Harvard Business Review (HBR). It was a landmark piece and a very influential paper. Reichheld, together with Bain & Co., went on to advise many companies on the benefits of implementing the Net Promoter system, and how to use it.
Advertisement
Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.
West Monroe
APRIL 24, 2022
In the context of the lingering pandemic, utilities are re-defining their relationship to community and energy. With new pressure from regulators and other key stakeholders, utilities are piloting new programs, testing new ways to deliver existing programs, and centering focus on their most vulnerable customers. This evolution will require a better understanding of customer needs and vulnerabilities, novel approaches and partnerships, and more inclusive processes.
Expert insights. Personalized for you.
59 
Let's personalize your content