Sun.Jun 26, 2022

Lessons in B2B growth strategy that are literally out of this world 

Forrester Digital Transformation

I recently had the honor of taking on an exciting stretch project at Forrester, helping to create and launch our inaugural coverage of the spacetech sector. On paper this appeared to be quite a shift away from my regular day job covering Account-based marketing (ABM) in the B2B marketing practice.

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Helen Dewdney talks to Paul Newton Mental Theft

Helen Dewdney

This week I spoke to Paul Newton on The Complaining Cow Consumer Show on East London Radio. Paul Newton is a Public speaker and magician. With a wide range of skills in magic, mind control, mental theft and hypnosis, he has built a large following by being entertaining and educational.

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Drive Profitable Growth And Deliver Value Through Digital

Forrester Digital Transformation

As the next era of digital unfolds, consumer expectations will continue to evolve, creating more demand than ever for high-quality, seamless digital experiences. In response, businesses need to accelerate their shift to digital business.

How Much Does It Cost To Outsource?

Magellan Solutions

How Much Does It Cost To Outsource? Outsourcing is one of the most affordable business solutions in the market. Your business can hire skilled workers without having to rent an office space. Or pay for other costs related to being on-site. All in a a much lower price. At first, it might seem scary to hire people from other countries. But you’d be surprised at how much value you can get for such.

Customer Satisfaction in the Digital Age

Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast

More than ever, we are seeing organizations implement digital channels in an attempt to better engage their customers and help employees sort through the mountains of customer inquiries. But how does this affect customer satisfaction?

Can a degree programme add credibility to CX accreditation?

MyCustomer

Engagement Can a degree add credibility to CX accreditation