Sat.Oct 27, 2018

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9 Books I Think All College Seniors Should Read

Myra Golden

A bright young Generation Z professional approached me after a customer service workshop last week in Atlanta and asked me for advice. Here’s one of the smart questions she asked me, “What books would you recommend that my younger self, say my senior year in college, should read? What books would position me to be the most successful version of myself?

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Data Driven Customer Success Organization

InboxAI

Facebook, Google and Amazon are all running on data. That’s their fuel. Any plan is translated into a set of metrics and targets. The metrics are continuously measured to drive course changes. Clearly data driven is the approach that every modern company should adopt. Is it the case in your B2B company? All modern companies have started their journey to become data driven organization.