Sun.Jun 28, 2020

How to Use Machines to Deliver Great Customer Support

GetFeedback

Scale your hyper-personalized customer support program with the help of AI and chatbots. Articles

How To 261

6 Ways to Boost Customer Experience Design Adoption & Growth

eglobalis

Customer Experience increase Adoption and Revenue and listen to customers. The post 6 Ways to Boost Customer Experience Design Adoption & Growth appeared first on Eglobalis.

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Customer Cues: Adapt to These Customer Needs | #CX #CustServ

Kate Nasser

Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here's how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Optimizing Email Marketing for Gmail’s New Promotions Tab

Optimove

“Marketers should always strive to be knowledgeable of tech updates and advancements, especially when it comes to email marketing, where the rules are continually changing” The post Optimizing Email Marketing for Gmail’s New Promotions Tab appeared first on Optimove.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

How to keep CX funded during a recession

MyCustomer

Engagement How to keep CX funded during a recession