Kate Nasser
MARCH 4, 2018
For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™. The post Trustworthy Customer Service: Leaders & Teams, Step Up Not Aside | #CX appeared first on KateNasser.com.
ERDM
MARCH 4, 2018
Article by Ernan Roman Featured on CMO.com Jacques Panis joined Shinola , the Detroit-based maker of high-end watches, bicycles and leather goods, in 2010, charged with leading the company’s product development and strategic brand direction. He was named president three years later. Panis is also an active board member of The Detroit Institute of Arts and The Detroit Children’s Fund.
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