Knowmax

JANUARY 2, 2022

The post 5 ways to make call flow script better appeared first on Knowmax.

Call Flow 98

Call Flow Call Center Customer Service Customer Experience 98

CustomerSuccessBox

JANUARY 2, 2022

Eventful years like 2020 and 2021 have challenged the old traditions pertaining to Customer Success (CS). The businesses, approaches, trends, focus areas, etc have evolved over time and more so after 2021. The pandemic has pushed the CS space out of its cocoon and we’re seeing its growth like never before. As we enter another year, Customer Success is poised to be more sophisticated.

Customer Success 52

Customer Success ROI Measurement Metrics 52

Knowmax

JANUARY 2, 2022

5 ways to make call flow script better.

Call Flow 52

Call Flow Call Center Customer Service Customer Experience 52

Lumoa

JANUARY 2, 2022

“ Your most unhappy customers are your greatest source of learning. ” Bill Gates No matter what industry you’re in or how excellent your products or services are, you’ll always have unsatisfied customers. Unfortunately, it’s an inevitable part of doing business. Unhappy customers can potentially damage your brand’s perception, spreading negative vibes about your business and seriously tarnishing your brand reputation.

NPS 208

NPS Net Promoter Score How To Social Media 208

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