Whose job is it anyway? The importance of accountability in the world of Customer Experience
ijgolding
JULY 12, 2017
I absolutely love it when people share things with me that I have never come across before. It is why I am so adamant about calling myself a ‘specialist’ – not an expert – as I spend my life continually learning. Every day; every week; every month; every year; I enjoy continually evolving my specialism – through practical application and through acquiring knowledge.
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