Sun.Feb 28, 2021

How to measure customer satisfaction KPIs


How to collect customer satisfaction metrics and take strategic action based on your findings. Guides

Best Customer Experience: Be Plentiful & Ready | #CX #CustServ

Kate Nasser

To deliver the best customer experience be plentiful & ready in these specific ways. Insights from Kate Nasser, The People Skills Coach™. The post Best Customer Experience: Be Plentiful & Ready | #CX #CustServ appeared first on

24 7 Contact Center Solutions For Rising Companies

Magellan Solutions

The new norm is BPO 24 7 call center for rising industries. In the global business, the standard 9 to 5 workday is no longer considered as usual working hours. With the never-ending accessibility of services and products, purchasers are present 24/7.