GetFeedback

APRIL 30, 2017

A complete guide to survey question types, including when to use them, how to frame them, and interactive examples you can try out yourself.

Survey 150

Survey Interaction Examples How To 150

Influitive

APRIL 30, 2017

Lots of companies ask influential outsiders to advocate on their behalf, with the hopes that it will grow their reach and generate new leads in a (seemingly) organic way. And it makes sense in these digitally-connected times. People often seek the opinions of their peers online before they make a purchase (including B2B buyers). However, influencer.

Marketing 76

Marketing B2B Connections Company 76

Up Your Service

APRIL 30, 2017

Every once in a while someone takes the time to write an exceptional review of our New York Times bestselling book “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet” Here’s one, from Chief Quality Officer of a Microsoft VAR who specializes in software development and business analysis.

Technology 75

Technology Culture B2C Case Study 75

Russel Lolacher

APRIL 30, 2017

I recently did a motivational customer service workshop for Quilchena Hotel and Douglas Lake Ranch where the focus was all about employee empowerment and being a leader. It was a great day, being surrounded by a great group of people. It’s unbelievably important for employees to know how powerful they are in shaping the customer experience. For.

Hotels 60

Hotels How To Groups Customers 60

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Find your perfect LMS. Choosing the right Learning Management System (LMS) is crucial for your business's success. With so many options available in the market, how do you ensure you make the best choice? This guide is your key to finding the ideal enterprise learning platform for your business. Compiled by industry experts, these questions will help to clarify your needs, prioritize your most essential features, and guide you through the evaluation process.

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