Will a Four-Day Workweek Boost EX & CX?
Heart of the Customer
JUNE 23, 2022
Conventional wisdom holds that a great employee experience promotes a great customer experience. That – combined with a growing body of evidence that the traditional 40-hour workweek may not be the most effective or healthy model – has inspired me to institute a four-day workweek for all Heart of the Customer team members. [Insert blaring […].
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