The DiJulius Group

DECEMBER 12, 2024

Developing Your Team Members The DiJulius Group Chief Revolution Officer John DiJulius talks with Dr. Nathan Unruh. Dr. Nathan Unruh is a visionary leader and successful entrepreneur dedicated to enhancing peoples lives. With decades of experience in the chiropractic field, he has expanded his reach to start a diverse range of businesses. He is. Read Full Article The post 182: Developing Your Team Members appeared first on The DiJulius Group.

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Groups 90

Brandwatch CX

DECEMBER 12, 2024

Enhance your LinkedIn business presence with practical tips and strategies. Discover how to stand out and connect effectively. Read the article now.

Strategy 98

Strategy Tips Connections How To 98

AWS Machine Learning

DECEMBER 12, 2024

We are excited to announce new features that allow creation of more powerful apps, while giving more governance control using Amazon Q Apps, a capability within Amazon Q Business that allows you to create generative AI-powered apps based on your organizations data. These features enhance app customization options that let business users tailor solutions to their specific individual or organizational requirements.

Government 96

Government Data Policies Customers 96

CSM Magazine

DECEMBER 12, 2024

Customer support is a challenging area of work. It requires strong communication abilities, empathy, assertiveness, a thorough understanding of an organization, and resilience. It is an important component of any organization that provides services or products to other people, so its essentially part of every industry, including iGaming. Customer support in iGaming presents several unique challenges that affect how support workers and entire teams approach their work and serve each customer.

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Financial Industry Resources Customers 52

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Marketing

AWS Machine Learning

DECEMBER 12, 2024

Amazon Q Business is a generative AI -powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. A large portion of that information is found in text narratives stored in various document formats such as PDFs, Word files, and HTML pages. Some information is also stored in tables (such as price or product specification tables) embedded in those same document types, CSVs, or spreadsheets.

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Comparison Insurance Conference Chatbots 76

AWS Machine Learning

DECEMBER 12, 2024

In Part 1 of this series, we introduced the newly launched ModelTrainer class on the Amazon SageMaker Python SDK and its benefits, and showed you how to fine-tune a Meta Llama 3.1 8B model on a custom dataset. In this post, we look at the enhancements to the ModelBuilder class, which lets you seamlessly deploy a model from ModelTrainer to a SageMaker endpoint, and provides a single interface for multiple deployment configurations.

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Training How To Examples Policies 83

Brandwatch CX

DECEMBER 12, 2024

Discover effective nostalgia marketing strategies that enhance customer connections and drive engagement. Read on to learn how to implement them.

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Engagement Strategy Marketing Connections 52

AWS Machine Learning

DECEMBER 12, 2024

Amazon SageMaker has redesigned its Python SDK to provide a unified object-oriented interface that makes it straightforward to interact with SageMaker services. The new SDK is designed with a tiered user experience in mind, where the new lower-level SDK ( SageMaker Core ) provides access to full breadth of SageMaker features and configurations, allowing for greater flexibility and control for ML engineers.

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Training User Experience How To Examples 72

Brandwatch CX

DECEMBER 12, 2024

Discover how to create engaging YouTube Shorts that captivate audiences. Dive into our complete guide for tips and tricks to enhance your content!

Engagement 52

Engagement Tips How To 52

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Retail

Opinionator

DECEMBER 12, 2024

Why Ignoring Restroom Feedback Could Be the Biggest Risk to Your Hospital’s Reputation Hospital maintenance or environmental services staff know that keeping ahealthcare facility clean and running smoothly is a big job. Everything need to work. But there’s one area that’s easy to overlook, yet it has a surprisingly large impact on how patients feel […] The post Why Restrooms Matter to Hospital Care: Patient Experience Restrooms appeared first on Opiniator.

Hospitality 52

Hospitality Feedback 52

MiaRec

DECEMBER 12, 2024

Curious about where the contact center industry is headed in 2025? MiaRec Founder and CEO, Gennadiy Bezkorovayniy shares his bold predictions in a short, insightful video. From the decline of IVRs and text-based chatbots to the rise of Voice AI Agents that could replace human support altogether, Gennadiy outlines how this shift will reshape customer service and redefine how companies prioritize the customer experience.

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Contact Center Chatbots Video Innovation 52

Amplifai Coaching Category

DECEMBER 12, 2024

60+ Generative AI Statistics. Featuring the latest trends, challenges, ROI, and business case for Gen AI adoption in 2025.

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ROI Trends 52

CSM Magazine

DECEMBER 12, 2024

Vapi founders Jordan Dearsley and Nikhil Gupta Vapi has scaled revenue to millions – in just 6 months since launch – for voice agents across industries like customer service and healthcare. Fresh funding to accelerate hiring elite engineering talent and scale their real-time infrastructure. Over the past six months, generative voice models have begun to achieve human-level performance, in some cases even passing “the voice Turing test.” This advancement, coupled with the

Healthcare 52

Healthcare Consumers Interaction Technology 52

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Sales

The DiJulius Group

DECEMBER 12, 2024

The Best Customer & Employee Experience Content of 2024 We’ve gathered the favorite blogs, podcasts, and videos over the past year and compiled them here for you to bookmark, share and enjoy! If you’re not currently subscribed to each of these, we’ve included links for you to do that below. Read Our Top Customer & Read Full Article The post The Best Customer & Employee Experience Content of 2024 appeared first on The DiJulius Group.

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Employee Experience Customer Experience Video Groups 52

Forrester's Customer Insights

DECEMBER 12, 2024

AWS may have been caught off guard by the sudden rise of generative AI, but now its coming for the competition from every possible angle. Get our key takeaways from AWS re:Invent 2024.

Trends 29

Trends Technology 29

Uplight

DECEMBER 12, 2024

At the end of another year, I find myself reflecting on the challenges and opportunities of the last 12 months, and feeling energized about the opportunities ahead. Each year, the urgency of enabling a clean energy future becomes even more critical. To put it in perspective, 2024 was the hottest year on record, surpassing 2023. Read More The post Flexibility is the Future: How Uplight is Powering the Energy Transition appeared first on Uplight.

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Industry 52

Forrester's Customer Insights

DECEMBER 12, 2024

Most companies make the wrong business case for their chatbot. Here's how to make the right one.

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Chatbots Company How To Customer Service 26

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

Employee Experience

Forrester's Customer Insights

DECEMBER 12, 2024

Reflecting on a year of blogging about revenue enablement, key takeaways highlight the necessity of tailored learning, effective sales culture management, strategic onboarding, leaderships impact on culture, thoughtful decisions on management hiring, and prioritizing insight over technology for sales success.

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Culture Leadership Sales Technology 26

Forrester's Customer Insights

DECEMBER 12, 2024

Google recently released some blogs about Willow, its next-generation quantum processor. These blogs are currently making headlines and causing substantial confusion.

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Technology Customers 51

Forrester's Customer Insights

DECEMBER 12, 2024

Last year, when Silicon Valley, Signature, and First Republic failed, four out of five US online consumers knew about it. This year, major bank failures have been small, so I had to search for the Mary Poppins moment. Still, consumer attitudes about bank failures havent changed. Our September 2024 Consumer Pulse Survey revealed this.

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Banking Consumers Survey Financial 26