Sun.May 19, 2019

4 Things Therapy Animals Can Teach Us About CX

Smarter CX

Dogs have long been touted as man’s best friend. Loyal, playful, and always eager to greet their owners when they return home, these animals are incredible sources of joy for people around the world — well, unless you’re a cat person.

Confirmit for Life Sciences

Confirmit

Confirmit’s state-of-the-art technology and service offering helps life science companies improve revenue, reduce costs, and drive organizational improvements by providing the right information to the right people at the right time.

Data Sharing Showdown: How GDPR Will Impact Businesses

Fox Metrics

25th May, 2018 was a historical day in the calendars of both business owners and customers alike. It was the day that the EU’s General Data Protection Regulation (GDPR) was enforced. The implementation of this regulation is expected to change and affect the way business is done going forward.

Data 52

Confirmit for Life Sciences

Confirmit

Confirmit’s state-of-the-art technology and service offering helps life science companies improve revenue, reduce costs, and drive organizational improvements by providing the right information to the right people at the right time.

Beyond the Contact Center: Unlocking Insights with Speech Analytics

A global survey of 500 key decision makers by Opus Research shows the core benefits of making the leap to an omnichannel contact center, such as uncovering actionable business insights on employee-customer interactions.