Oracle
MAY 19, 2019
Dogs have long been touted as man’s best friend. Loyal, playful, and always eager to greet their owners when they return home, these animals are incredible sources of joy for people around the world — well, unless you’re a cat person. For people struggling with mental or physical health issues, therapy animals of any species take those comforting feelings a step further.
Fox Metrics
MAY 19, 2019
25th May, 2018 was a historical day in the calendars of both business owners and customers alike. It was the day that the EU’s General Data Protection Regulation (GDPR) was enforced. The implementation of this regulation is expected to change and affect the way business is done going forward. The realistic implications are expected to unfold as we make our way into 2019.
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Daniel Group
MAY 19, 2019
Courteousness and competency are significant factors in the customer service experience. However, excellent communication skills complete the trifecta of excellence. As a researcher at The Daniel Group, I regularly receive feedback on a company’s quality of communication. The comments typically highlight successes or hindrances. Having a repair completed correctly or having a rental or vehicle delivered on-time, are high on the list of customers’ expectations.
Fox Metrics
MAY 19, 2019
25th May, 2018 was a historical day in the calendars of both business owners and customers alike. It was the day that the EU’s General Data Protection Regulation (GDPR) was enforced. The implementation of this regulation is expected to change and affect the way business is done going forward. The realistic implications are expected to unfold as we make our way into 2019.
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Kustomer
MAY 19, 2019
Kustomer is featured as one of the 20 most promising CEM solutions by CIOReview. In the B2C landscape, companies have several customer service and support vendors to choose from and selecting the right one means everything when their objective is to retain customers and grow the business. Kustomer helps companies engage with their clients holistically and efficiently through a next-generation omnichannel customer platform for the people-first enterprise.
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
Confirmit
MAY 19, 2019
Confirmit’s state-of-the-art technology and service offering helps life science companies improve revenue, reduce costs, and drive organizational improvements by providing the right information to the right people at the right time. We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, di
Confirmit
MAY 19, 2019
Confirmit’s state-of-the-art technology and service offering helps life science companies improve revenue, reduce costs, and drive organizational improvements by providing the right information to the right people at the right time. We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, di
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