Sun.Jun 20, 2021

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Human Trust Breakers: Acknowledge & Prevent These #PeopleSkills

Kate Nasser

Prevent these often unacknowledged human trust breakers for success / happiness in business & life. Kate Nasser, The People Skills Coach™, Author, Leading Morale. The post Human Trust Breakers: Acknowledge & Prevent These #PeopleSkills appeared first on KateNasser.com.

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Why It is Unethical to Promote ‘Convenience’

Sampson Lee

A few months ago, Bob Azman, the former chairman of the board of CXPA, published an article: Is Social Responsibility a Part of Your CX Strategy? In response, Contrary Domino’s managing principal Andrew Rudin commented: “We’re dealing with the fallout from Milton Friedman’s essay titled, The Social Responsibility of a Business Is to Increase its […].

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Infrastructure & NOC Monitoring

GlowTouch

Infrastructure and NOC Monitoring. Infrastructure and NOC management is a new level of outsourcing, one in which the external partner works an extension of the client’s organization. A network operations center is most noticeable when it is not functioning smoothly. When a problem arises in the NOC, everyone knows it, internally and externally. An effective management system goes beyond uptime metrics; it also requires a structured framework of best practices that eliminate inefficiencies and mi

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15 Simple Ways to Improve Customer Satisfaction in 2021

SurveySparrow

Looking for ways to improve customer satisfaction? Customer satisfaction directly impacts the growth of your business. Lower customer satisfaction levels lead to lower retention rates, which in turn affect the revenue you generate. Companies have a hard time satisfying their increasingly demanding customers. Most customers expect to be fully satisfied by the product or service they use.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Reasons Why Email Support Outsourcing Is Good For Your Business

Magellan Solutions

Top reasons why email outsourcing services is good for your business. Does your organization receive thousands of emails from customers? Well then, outsourcing your email support to function for us can help. We minimize the abandon ratio to a major extent. Furthermore, our employees respond to those queries with a quick turnaround time. When you outsource email support services, you can not only save time.

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Why Rapid Prototyping Services Melbourne SMEs Should Consider Outsourcing?

Magellan Solutions

Rapid Prototyping Services Melbourne SMEs should start to look for an outsourcing partner. Why? Well there are a lot of reasons. For one, speed of service is important in any type of business. And for SMEs, to provide fast service, they need to have dedicated personnel. The problem is, they do not have the capacity to hire a lot of people to work for them.