Sun.Nov 04, 2018

6 Essential Qualities of the Best Customer Service Reps

Omnicus

Acquire and retain more customers with an outstanding customer service team. Customer Experience Customer Service

How to Make Your Customer Experience Convenient

Beyond Philosophy

Convenience has a significant influence on the outcome of your Customer Experience. It is crucial you ensure you are making it as easy as possible for your customers to do business with you. Today, we are going to discuss some areas you can look at to do just that. I didn’t like shopping for years.

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Customer Support Operations

Help Scout

At Help Scout, we believe in helping people build fulfilling careers in customer service and support. In our “Understanding Customer Service Jobs” posts, we showcase different roles suited to customer service professionals.

How to Make Your Customer Experience Convenient

Beyond Philosophy

Convenience has a significant influence on the outcome of your Customer Experience. It is crucial you ensure you are making it as easy as possible for your customers to do business with you. Today, we are going to discuss some areas you can look at to do just that. I didn’t like shopping for years.

The Difference Between Customer Experience and Customer Feedback

Managing the CX is vastly different from soliciting customer feedback. Here’s why traditional customer feedback approaches (CSAT, NPS) are not enough to affect positive, customer-centric change.

What it Takes To Be a 5-Star Business with Shep Hyken

Grade.us

Getting 5-star reviews is crucial if you want to stay in business, but you can't get 5-star reviews without delivering 5-star service. There truly isn't a trick, software package, or shortcut in existence which can help you sidestep this fundamental reality.

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