Sun.Mar 17, 2019

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Settling into the World of Customer Experience

Confirmit

I’m close to hitting the six month mark of my time as a newly-minted Confirmite. It’s been an incredibly busy start to my time here and I thought I’d take a moment to introduce myself. For those of you I’ve already met, you’ll know I’m a sports-mad guy from New Zealand who now calls Sydney home. I should probably cover some work stuff here, though.

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The Future of Department Stores

Forrester's Customer Insights

The Department Store’s Bright Future Department Stores Can Enjoy a Bright Future. Department stores must change to survive and thrive fierce competition from brands’ direct to consumer initiatives. Synchronizing supply and demand to sell inventory at full price is one issue. But the Department Store’s Bright Future depends on enticing customers through the […].

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Drapers Digital Festival 2019

Optimove

The post Drapers Digital Festival 2019 appeared first on Optimove.

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Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

Avaya

Your prospective customers do copious research on your company before they contact you. Just like most of us check out a new restaurant online (look at the menu, customer reviews, parking options) or plan a vacation (scour the internet for hotel, air, rental car, activities), business-to-business (B2B) customers perform research on your company, products, and services before connecting with and buying from you.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.