Sun.Jun 06, 2021

An inside look at contact center BPOs

NICE inContact

Like everyone else, contact center BPOs (business process outsourcers) are emerging from more than a year of drastic and unforeseen upheaval. How have BPOs weathered this challenging period? How are they navigating this still-changing landscape and a “new normal?”

20 Email Survey Subject Lines That Make Readers Click

SurveySparrow

A digital marketer once told me that we should spend at least as much time on our headline as we do on writing the article. Now, when you first hear it, that sounds absurd. That much time for a headline?

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Outsource PDF Data Entry Services To The Best Data Entry Clerk

Magellan Solutions

Outsource pdf conversion services to the best data entry clerk. Data entry is the most important repetitive task for any business. Outsourcing companies like Magellan Solutions provide an array of data entry work for SMEs.

Data 52

7 Ways to Improve Customer Experience

Opinionator

Every year, $1.6 trillion is lost due to poor customer service. Customer service is the spine of customer experience, an absolutely central component to the machine.

The History of the Word "Hacker"

According to one of the best English etymological dictionaries available, the word "hacker", with the sense of evil/good and brilliant computer programmer, was born in the halls of MIT. This fact alone reminds us that culture and words begin in actual places. At that time, to hack code, or hack out code, had a negative connotation. Where did this come from? Read this eBook to learn how the word "hacker" has evolved.

What Are the Ideal Outsourced Phone Support Contracts for SMEs?

Magellan Solutions

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies.