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How to Build Customer Trust and Loyalty

InMoment XI

Many companies underestimate the value of customer trust and loyalty when it comes to driving higher revenue growth. It’s clear that executives need to put customer loyalty at the center of their company’s values, but how do you actually go about doing building customer trust and loyalty? Let’s jump right in!

Loyalty 260
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Download the eBook: Can Tech Help Battle Problematic Gambling? 

Optimove

Responsible gambling tools are emerging as trust and loyalty boosters, with 75% of players appreciating their inclusion, Optimove survey reveals. Loyalty can be a result of personalization, offers, level of service and more. The post Download the eBook: Can Tech Help Battle Problematic Gambling? appeared first on Optimove.

eBook 52
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Free eBook: 25 Tips For Tapping Into Customer Emotions

Experience Matters

As part of our CX Day celebration, we’re giving away this free eBook: 25 Tips For Tapping Into Customer Emotions. Consequently, a customer’s emotional response to an experience with a company has a significant impact on their loyalty to […].

eBook 266
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How Quick Service Restaurant Brands Can Drive Profitable Guest Experience Programs

InMoment XI

With this goal in mind, InMoment gathered the three most important steps quick service restaurants can take to achieve better guest experiences in our new eBook, “How Food Services Brands Can Evolve Guest Experience Programs.” You can learn more about customer listening best practices in our eBook here!

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Should Loyalty Metrics be Reassessed Post-Pandemic? And What About NPS?

Do loyalty metrics need to be reassessed? Download this eBook and discover how to adjust to get more from your customer feedback right now! They wonder: Does Net Promoter Score® (NPS) still have the same predictive power. Have the drivers of customer experience changed?

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The 3 Principles of Brand Loyalty After COVID-19 Rocked Our World

BlueOcean

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. Read on to discover the three principles of brand loyalty after COVID-19 shifted our buying behaviors (and one interesting exception to the rule.). Convenience: First Among Equals.

Loyalty 156
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How to Create Unbreakable Brand Loyalty through Emotional Connection

Beyond Philosophy

Get access to your free ebook here and why not tell a friend? The post How to Create Unbreakable Brand Loyalty through Emotional Connection appeared first on Beyond Philosophy. Talk to Colin about how he can speak ‘in person’ or ‘virtually’ at your conference. Click here. Thanks for reading, we appreciate you!

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Should Loyalty Metrics Be Reassessed Post-Pandemic?

Do loyalty metrics need to be reassessed? Download this eBook to learn what we discovered and get the most out of your customer feedback! Common questions include: Does Net Promoter Score® (NPS) still have the same predictive power? Have the drivers of customer experience changed?

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A Strategic Guide to Community Gamification

Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. Our eBook explains how, with topics like: What is gamification? Download the eBook now! The 3 pillars of a successful gamification strategy.