InMoment XI
OCTOBER 4, 2023
Using Data to Capture Insights Another theme I hear from clients and prospects is that they have more data than they know what to do with or how to get insights from it (pillar #2 from integrated CX). If you’re looking for a starting point, check out this resource on how to speak the C-Suite’s language when it comes to experience programs !
BirdEye
APRIL 11, 2023
In this article, we’ll share the top business strategy templates and how to use them to plan the future of your business. How to develop a business strategy FAQs about business strategy templates Create your business strategy template today What is a business strategy? How does the saying go,” don’t reinvent the wheel.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NICE inContact
DECEMBER 27, 2021
To get you started, download "The Ultimate Guide to CX Agents: Hiring, Training, Onboarding, and Measuring Contact Center Agents in a Post-Pandemic Digital World." Training agents to be digitally fluent is a widespread opportunity. This eBook is packed with insights from industry experts that will help you optimize your agents' skills.
SurveySparrow
OCTOBER 25, 2021
In this blog post, we go all guns blazing on the different purchase order formats you can download in a click! So, here are some of the most popular purchase order formats: Purchase Order Format in Excel [Downloadable]. Purchase Order Format in PDF [Downloadable & Editable]. Purchase Order Format in Excel [Downloadable].
Advertisement
Learn where you fit today among three stages from “diagnostic” to “strategic listening and closing the loop” to “strategic insights,” and how to rapidly increase conversions, customer satisfaction, and brand perception with the right tactics and tools. Download the eBook and get started with impactful, integrated CX today.
Comm100
OCTOBER 24, 2022
Now you know what the key engagement challenges are, it’s time to learn how you can tackle each of the to raise intake at your school. Download the free guide below for all this insight and more. Top 3 Admission Engagement Challenges and How to Tackle Them.
CSM Magazine
JANUARY 17, 2022
With the assistance of different data sources, Gravitee wanted to display real-time updates of some of the USA’s most popular apps that were being downloaded so far in 2021. Social media apps TikTok, Facebook, and Instagram ranked as the top 3 most downloaded apps in the USA and you can click here to see more about the rest of the list.
Advertisement
Download this eBook and watch your surveys boost your overall customer experience! To help supercharge your surveys, we’re providing you with the four key elements of a brand-building survey program.
Advertisement
Download this eBook and see how enabling digital channels like messaging can improve the overall customer experience. This channel might not be their favorite, but they resort to it because it’ll yield the desired results at full speed.
Advertisement
Download this e-book and learn to overcome the 4 most common mistakes so you can achieve a better financial outcome from all your closed-loop efforts. Unfortunately, companies don’t always see a positive financial impact from these actions.
Advertisement
Download this guide today to learn how to help your business adapt to this evolving landscape and leverage the power of next-generation digital customer service. Included in this guide: How to incorporate AI for self service Tips for managing next-gen digital The "secret sauce" of digital leadership
Advertisement
That's why GetFeedback (by Momentive) has partnered with Myra Golden, long-time customer service and de-escalation expert, to understand how Service teams can thrive in 2022. Learn how to employ de-escalation tactics while navigating tough conversations by downloading this new guide, The ultimate guide to customer service.
Advertiser: ZoomInfo
How to Source Talent. Get ready to hire executives by downloading today! That is why building a strong framework for executive hiring that maximizes efficiencies while minimizing cost and time to hire is important. In this eBook, learn: The Discovery Processes. Ways to Reach Best-fit Candidates.
Advertiser: ZoomInfo
Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.
Advertisement
Download this eBook and discover how to adjust to get more from your customer feedback right now! Have the drivers of customer experience changed? After analyzing VOC data from verticals including Financial Services, Healthcare, B2B Services and Technology, we found some interesting answers.
Expert insights. Personalized for you.
558 
Let's personalize your content