Guide to Organizational Culture Change (Infographic)
October 19, 2016 1 Comment
We regularly help companies create cultures that are more customer-centric. So it seemed like a fun idea to create an infographic on the topic. Enjoy! You may want to see a video we created about customer-centric culture or the report, Employee-Engaging Transformation.
You can download (and print) this infographic in different forms:
- Infographic: infographic in pdf, infographic in png
- Poster (12″ x 24″): poster in pdf, poster in png
The bottom line: The customer experience you deliver is a reflection of your culture
Employees are the true face of the organization. It is the leader’s responsibility in shaping the culture of the organization and align employee’s behavior with the long term vision of the company. Good info graphic. Learnt something good today through this blog post. Communication is key. The steps in the transformation model are quite clear. Cheers, Ramkumar