BirdEye

NOVEMBER 28, 2023

In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation. Table of contents What is restaurant reputation management? Restaurant reputation management refers to the processes you use to track, respond to, and address customer feedback.

Tips 108

Tips Management Social Media Feedback 108

BirdEye

NOVEMBER 22, 2023

In a field as trust-dependent as law, mastering review management is not just beneficial; it’s essential to your practice’s success. In this article, you’ll learn why law firm reviews are essential, how to collect them, and how to manage them effectively. Watch the free demo now. Focuses on the outcome and the process.

Management 110

Management Policies Feedback Tips 110

BirdEye

DECEMBER 8, 2023

So, it’s pretty clear that corporate reputation management (CRM) isn’t just about following trends. However, managing corporate reputation could be tricky for many companies. If you’re looking for ways to set up or streamline your business’s online reputation management strategy, look no further.

Strategy 115

Strategy Management Social Media Brands 115

CSM Magazine

APRIL 18, 2024

DSSL Group, the security systems company, has rolled-out a new field service management system from BigChange. Automated workflows and integration of management systems has meant that two, full-time staff members have been redeployed within the business equating to a saving of around £60,000 per annum.

System 52

System Management Customer Relationship Management CRM 52

AWS Machine Learning

APRIL 16, 2024

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. Managing your Amazon Lex bots using AWS CloudFormation allows you to create templates defining the bot and all the AWS resources it depends on.

Management 91

Management Hotels Resources Policies 91

Oracle

MAY 21, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 14th video in the Smarter Demos series, we take a look at some of the latest CX tech innovating the automotive experience. To view the full Smarter Demos series, visit [link].

Automotive 84

Automotive Innovation Video Consumers 84

Lumoa

APRIL 8, 2024

We have a message from our founders that will cover everything in more detail, but to be brief, the Lumoa you know will not change – only now we can do more to help you manage the voice of the customer! Contact your CS manager or email help@lumoa.me to learn more! Thanks for reading!

Roadmap 208

Roadmap Knowledge Base Survey Feedback 208

BirdEye

SEPTEMBER 8, 2023

That’s why online reputation management (ORM) is not just an optional strategy; it’s a necessity. Here are five tips to help you master online reputation management in the financial services sector. Table of contents What does online reputation management for financial service firms mean?

Financial 105

Financial Tips Management Social Media 105

Circular Edge

JANUARY 19, 2024

Effortless and Efficient Inventory Management using AtomIQ November 14, 11am ET Countdown to Year-End: Make your inventory management effortless and efficient with AtomIQ! Join this demo to learn how to maximize efficiency in the year-end process with Inventory Management using AtomIQ. Register Now!

Management 52

Management How To 52

BirdEye

OCTOBER 16, 2023

Arden could not have imagined the challenges of managing a business’s online reputation. SEO reputation management is equal to your business having a positive online presence, especially on the first page of SERPs. After all, a dynamite SEO reputation management plan is how businesses make customers in the digital age.

Strategy 109

Strategy Management Brands Video 109

SurveySensum

MARCH 20, 2024

Well, Customer Experience Management is the solution! Let’s start by understanding what exactly is a Customer Experience Management Software. What is a Customer Experience Management Software? Let’s now explore the top Customer Experience Management software companies to find the right match for you!

Customer Experience Management 52

Customer Experience Management Software Company Customer Experience 52

Circular Edge

DECEMBER 10, 2021

Sacrificing sleep to manage jobs? In addition, join this demo to learn how to automate and schedule package builds & deployments in JDE with Smart Build – your one-stop shop for reducing repetitive, monotonous & ad-hoc requests and off-hours deployments. Tired of job failure morning surprises? Had enough user complaints?

Consulting 52

Consulting Tools Industry Management 52

Circular Edge

NOVEMBER 7, 2023

Effortless and Efficient Inventory Management using AtomIQ November 14, 11am ET Countdown to Year-End: Make your inventory management effortless and efficient with AtomIQ! Join this demo to learn how to maximize efficiency in the year-end process with Inventory Management using AtomIQ. Register Now!

Management 52

Management How To 52

NobelBiz

DECEMBER 19, 2023

Have you ever wondered how call centers manage the overwhelming number of customer calls, especially those tricky situations that require immediate attention? The secret lies in effective escalation management, a crucial aspect often overlooked. This is where escalation management comes into play.

Call Center 105

Call Center Management Contact Center Wait Times 105

Circular Edge

JANUARY 19, 2024

Join this exciting webinar to learn best practices and essential tips for improving accuracy and streamlining inventory management using AtomIQ, and see a demo of popular apps including Cycle Count, Barcodes/QR Codes, RFID, NFC and more. Register Now!

Management 52

Management Tips Report Consumers 52

Circular Edge

NOVEMBER 28, 2023

Top 10 Checklist Items for Year-End Inventory Management Tuesday, December 5 | 11am EST Understanding inventory levels is key to a successful supply chain and necessary for accurate reporting at the end of a month, quarter, or year. The post Top 10 Checklist Items for Year-End Inventory Management first appeared on. Register Now!

Management 52

Management Tips Report Consumers 52

BirdEye

SEPTEMBER 11, 2023

To solve the growing need to improve authority, many reputation management solutions are in the market now. In this blog, we’ll walk you through the benefits of AI in reputation management in your business and why you should implement AI in your workflow today. Table of contents What is AI for reputation management? Solution: 1.

Management 58

Management Brand Values Resources Social Media 58

Oracle

JULY 2, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 18th video in the Smarter Demos series, we take a look at some of the latest CX tech that predicts asset maintenance with machine learning. To view the full Smarter Demos series, visit [link].

Video 45

Video Analytics System Innovation 45

CustomerGauge

JANUARY 31, 2017

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge.

Survey 60

Survey Customer Journeys Interaction Company 60

Oracle

APRIL 23, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. Is your company doing a good job of capturing customer information?

Analytics 45

Analytics Loyalty Rewards Programs Retail 45

SurveySensum

JANUARY 22, 2024

To be a good project manager, you need to understand what everyone expects and make sure everyone is happy. This is where the best project managers shine. What are Stakeholder Expectations in Project Management? These expectations serve as the compass guiding project managers through the complex maze of decision-making.

Strategy 52

Strategy Management Groups Communication 52

Optimove

JUNE 24, 2019

CRM Marketing Manager, Adore Me. Online Gaming Business Manager, Sisal. The post Request Demo Survey appeared first on Optimove. Prepare to become a Retention Superhero! Josselin Petit-Hoang. Optimove lets us be super-personalized in our customer messaging, by making it easy to target customers based on any number of attributes.

Survey 40

Survey CRM Multi-Channel Customer Retention 40

Optimove

APRIL 8, 2019

CRM Marketing Manager, Adore Me. Online Gaming Business Manager, Sisal. The post DUPE Request Demo appeared first on Optimove. Prepare to become a Retention Superhero! Josselin Petit-Hoang. Optimove lets us be super-personalized in our customer messaging, by making it easy to target customers based on any number of attributes.

CRM 40

CRM Customer Retention System Culture 40

Playvox

SEPTEMBER 19, 2022

While reviewing 2-5% of interactions may help understand some issues, it leaves many companies to question what they are missing and how they can drive more insight and efficiency from their quality management process. This may be “gameshow” host thing for me to say, but – that’s not all!

Management 80

Management Net Promoter Score Effort Score Contact Center 80

TechSee

JANUARY 10, 2022

Table of Contents: The need for property management solutions. Visual assistance for property management maintenance. The global housing management industry is thriving and expected to grow from $15.10 There are more than 300,000 property management companies in the US alone. Rental property management.

Management 109

Management Self Service Technology Video 109

Oracle

NOVEMBER 19, 2018

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The second video in the Smarter Demos series features an example of a retail chatbot that harnesses artificial intelligence. What is the inventory status for each and every store?

Chatbots 40

Chatbots Retail Video Innovation 40

Oracle

DECEMBER 11, 2018

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The third video in the Smarter Demos series features an example of a connected patient experience. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos.

Connections 40

Connections Healthcare Video Innovation 40

Playvox

MAY 11, 2023

Create A Company Culture Based On Trust And Autonomy Of Workers When working asynchronously, trust is essential between remote workers and managers. The person who leads these teams plays a fundamental role in the management and work of all the teams. But with remote work, you can’t fully control what an employee does.

Management 89

Management Contact Center Culture Engagement 89

BirdEye

NOVEMBER 28, 2023

The company was struggling with a manual, labor-intensive process of managing its online reputation until it found a solution that marked a significant turnaround. It’s a common headache for businesses today across sectors as they need a streamlined and efficient online reputation management process. The result?

Industry 58

Industry Management Healthcare Hospitality 58

BirdEye

JANUARY 5, 2023

With the rise of social media and customer reviews, an online reputation manager has become an essential role for organizations looking to maintain a positive online presence. In this blog post, we’ll discuss what kind of skills are required for an online reputation manager and why online reputation management services are so important.

Company 98

Company Management Multi-Channel Social Media 98

MiaRec

MARCH 30, 2024

CX Today | MiaRec CX Today’s Charlie Mitchell introduces a demo of how GenAI is augmenting conversational intelligence solutions. He then speaks to John Ortiz, Technology Sales Manager at MiaRec , who put the demo together, to go through some of the video’s key talking points.

Analytics 83

Analytics Contact Center Video Customer Satisfaction 83

Oracle

MARCH 26, 2019

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 6th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology.

Competitive Advantage 40

Competitive Advantage Sports Omni-Channel Retail 40

SaleMove

AUGUST 13, 2020

If you’re interested in learning more about Glia’s AI Management platform, click here. If you’re interested in receiving a personalized demo, click here ! The post The Future of AI Management appeared first on Glia Blog | Digital Customer Service Explained.

Self Service 97

Self Service Management Video Customer Service 97

BirdEye

FEBRUARY 28, 2023

Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager? What does a social media manager do? What does a social media manager do?

Social Media 98

Social Media Management Analytics Strategy 98

SurveySensum

NOVEMBER 9, 2023

If you want to elevate CX in 2024, you need to build a customer-centric culture and properly manage your employees. In other words, you need proper workforce management. Why Workforce Management Matters Primarily, workforce management is important because it keeps your employees happy and productive. The result?

Management 52

Management Customer Experience Feedback Employee Experience 52

Gainsight

MARCH 23, 2022

Selling the most products and getting the best business outcomes starts with a smart approach to product lifecycle management. The Importance of Product Lifecycle Management. At a core level, product lifecycle management is very similar to customer lifecycle management —it’s just exclusive for your products.

Management 91

Management Software Interaction Meeting 91

Playvox

NOVEMBER 15, 2022

For contact center managers, this phrase rings in their heads each time they create a forecast, build a schedule, or track schedule adherence. . In this environment, investing in a workforce management (WFM) solution becomes key, particularly if your support center has been using spreadsheets or trying to get by with subpar solutions.

ROI 86

ROI Software Management Contact Center 86