Smarter Demos: Creating Seamless Omnichannel Experiences

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 5th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology.

Seeing is Believing – The Forrester Wave Demos

inContact

As part of the Forrester Wave valuation process, Forrester required all vendors, including NICE inContact, to provide a detailed set of product demos—addressing real life contact center scenarios—in order to assess the depth of capabilities and their practical ability to support critical contact center use cases with an easy and seamless experience for all. The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog.

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Why You Should Conduct “Post-Demo Surveys”

CustomerGauge

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. account management Blog Featured account executive demos survey

Smarter Demos: Creating A Connected Patient Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The third video in the Smarter Demos series features an example of a connected patient experience. Omnichannel Smarter Demos

Smarter Demos: An Intelligent Retail Chatbot in Action

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The second video in the Smarter Demos series features an example of a retail chatbot that harnesses artificial intelligence.

Smarter Demos: Augmented Reality and Machine Learning Create a Smarter Shopping Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos. Omnichannel Smarter Demos

Thoughts From ICMI - Contact Center Demo

UJET

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier. Customer Support Community

How to Create Product Demos That Sell Better

LiveChat

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Types of product demos.

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Customer Blog: Preparing an executive demo of Quadient® Inspire

Quadient

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution! You have 15 minutes next week to present the solution, justify the effort and build enthusiasm for the next phase of the implementation. How are you going to wow them

Check out the Cool Avaya Omnichannel Contact Center Demos at ICMI

Avaya

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. Each demo shows multi-touch channels in action.

Webinar: Introducing Alliance Enterprise

Astea

See it for yourself with highlights of the new functionality during a live demo webinar! Astea Webinar: What’s New in “Alliance Enterprise” (v15). Have you heard? Astea has launched the most transformative version release of our Alliance field service management and mobility platform!

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

Migrating from Zendesk to Kayako with an Automated Service

Kayako

With HDM you can run a free demo migration and check the results in your Kayako account. 3) When the fields are mapped, you can launch the Demo Migration. Carefully check the result of the Demo to make sure that the rest of the data migrates correctly.

Customer Success Webinar: 5 Top Mistakes In Building Your Customer Success Strategy

ClientSuccess

Also if you’re currently managing your customer success strategies or your customers in spreadsheets or disparate solutions, you can request a demo to see how SaaS companies around the world are delivering customer success at scale with all their customer info in one place through ClientSuccess.

AskNicely named NZ Emerging Company of the Year

AskNicely

Request a demo to see how AskNicely can help you drive a more customer-obsessed culture! BOOK A DEMO. Break out the champagne, this calls for a celebration!

A Look Back at Dreamforce 2018

GetFeedback

It was our biggest year yet—with 9 sessions, 3 booths, and a Demo Jam to boot. Demos were happening around the clock at the Customer Success Expo, Service Lodge, and Admin Meadow. And we ended on a high note, taking home the win in the AppExchange Demo Jam!

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How to Increase Conversion Rate Using A/B Testing by 200%?

kommunicate

A signup, a demo request or a content download (collectively – Call to Action or CTA) shows intent to try and buy. In the tightly fought B2B industry, you need to make sure the people coming to your website try out your product and ultimately become customers.

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Legendary Tales of Customer Experience: A Jar of Oysters

AskNicely

Get a Demo to see how. Get A Demo. This is the next in an ongoing series of stories about how innovative businesses create customer experiences that surprise, delight, and grow their brand through customer advocacy. A Jar of Oysters: Empowering Teams to Surprise and Delight. New Seasons Market . How good are these oysters?”. Well to be honest we’ve gotten mixed reviews. Would you like to try them and see for yourself?” The supermarket employee asked. Can you do that?”.

Introducing SMS Invitations

GetFeedback

Check out our demo video to see SMS Invitations in action. Contact us for a demo and pricing. Collect real-time, quality feedback from on-the-go customers. Today we’re excited to announce the newest addition to our suite of survey distribution channels: SMS.

AskNicely NPS for Marketing Cloud

AskNicely

Get together with your counterpart in Customer Success or Marketing and book a demo to learn more. BOOK A DEMO. Marketing and Customer Success: Do you know how to activate your Wonder Twin powers? . Wait, who or what are Wonder Twins?

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FinovateEurope 2019: Top Three Themes

Forrester's Customer Insights

The two days of demo sessions are now over, so I wanted to share with you my thoughts on the three themes that dominated FinovateEurope 2019 (apologies for the plane landing at the end.

AppConnect Partner Spotlight: CrankWheel

Talkdesk

Inside sales professionals are familiar with this situation: Days after your first inquiry, your prospect finally completes the scheduling process and is nailed down for a demo of your product. I don’t see anything,” the prospect asks to reschedule the demo.

Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

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Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 260

Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 260

NetBase LIVE 2018 Brings Together Marketing Professionals to Discuss Trends in Social Media

NetBase

Request a Free Demo: [link] The post NetBase LIVE 2018 Brings Together Marketing Professionals to Discuss Trends in Social Media appeared first on NetBase.

How The Marketing Arm Uses Social Listening for Sports Marketing, Talent Buying and Beyond

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Liquid Advertising Measures Live Events through Social Listening

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Evan Wenger (Analyst, Liquid Advertising) talks about how NetBase helps them influence strategy throughout the video game world.

Why NetBase?

NetBase

Request a Free Demo: [link]. If understanding consumer sentiment is important to your business success, you need the tools to win.

Legendary Tales of Customer Experience – The Karma Department

AskNicely

Get a Demo to see how. Get Demo. This is the next in an ongoing series of stories about how businesses create customer experiences that surprise, delight, and grow their brand through customer advocacy. Does your business serve up legendary customer experiences? Contact AskNicely us.

See an omni-channel contact center in action

NewVoiceMedia

You can see how it all works on March 7th, during a live 30-minute demo. Your business serves ultra-connected customers who expect a consistent experience through every channel. So, the more channels, the better, yes? Sure, but only if the customer gets treated right across the board — at any point, on any channel (even by that new chatbot your boss keeps mentioning). So how can you pull that off? .

How 113 Industries Discovers New Product Insights with Natural Language Processing (NLP)

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How MRY Book Ends their Social Campaigns with Social Media Analytics

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Veronica Mingrone (Senior Analyst, MRY) talks about how MRY uses NetBase to discover new campaign ideas, hone in on different leads, and learn about their customers behaviors over social.

How Text100 Ties Social Campaigns and Conversion Analysis with NetBase

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Rubenstein Provides Their Clients Value with Social Media Intelligence

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Nina Spezzaferro (VP Digital Strategy, Rubenstein) discusses the value that NetBase social intelligence brings to their clients, both directly and behind the scenes.

How Swift Creates Smarter Campaigns with Social Analytics Data

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Brooke-Lynn Howard (Head of Strategy, Swift) explains how social listening has empowered Swift to continue to use data across every part of the creative process.

How Octagon Powers Social Campaigns with Influencer Analysis

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].