Smarter Demos: Creating A Connected Patient Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The third video in the Smarter Demos series features an example of a connected patient experience. Omnichannel Smarter Demos

Why You Should Conduct “Post-Demo Surveys”

CustomerGauge

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. account management Blog Featured account executive demos survey

Smarter Demos: Augmented Reality and Machine Learning Create a Smarter Shopping Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos. Omnichannel Smarter Demos

Smarter Demos: An Intelligent Retail Chatbot in Action

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The second video in the Smarter Demos series features an example of a retail chatbot that harnesses artificial intelligence.

Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works

Smarter CX

SmarterCX is proud to present the Smarter Demos series, a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The post Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works appeared first on SmarterCX.

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Thoughts From ICMI - Contact Center Demo

UJET

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier. Customer Support Community

How to Create Product Demos That Sell Better

LiveChat

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Types of product demos.

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Check out the Cool Avaya Omnichannel Contact Center Demos at ICMI

Avaya

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. Each demo shows multi-touch channels in action.

Webinar: Introducing Alliance Enterprise

Astea

See it for yourself with highlights of the new functionality during a live demo webinar! Astea Webinar: What’s New in “Alliance Enterprise” (v15). Have you heard? Astea has launched the most transformative version release of our Alliance field service management and mobility platform!

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

AskNicely named NZ Emerging Company of the Year

AskNicely

Request a demo to see how AskNicely can help you drive a more customer-obsessed culture! BOOK A DEMO. Break out the champagne, this calls for a celebration!

A Look Back at Dreamforce 2018

GetFeedback

It was our biggest year yet—with 9 sessions, 3 booths, and a Demo Jam to boot. Demos were happening around the clock at the Customer Success Expo, Service Lodge, and Admin Meadow. And we ended on a high note, taking home the win in the AppExchange Demo Jam!

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Legendary Tales of Customer Experience: A Jar of Oysters

AskNicely

Get a Demo to see how. Get A Demo. This is the next in an ongoing series of stories about how innovative businesses create customer experiences that surprise, delight, and grow their brand through customer advocacy. A Jar of Oysters: Empowering Teams to Surprise and Delight. New Seasons Market . How good are these oysters?”. Well to be honest we’ve gotten mixed reviews. Would you like to try them and see for yourself?” The supermarket employee asked. Can you do that?”.

How Swift Creates Smarter Campaigns with Social Analytics Data

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Brooke-Lynn Howard (Head of Strategy, Swift) explains how social listening has empowered Swift to continue to use data across every part of the creative process.

How Octagon Powers Social Campaigns with Influencer Analysis

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

AskNicely NPS for Marketing Cloud

AskNicely

Get together with your counterpart in Customer Success or Marketing and book a demo to learn more. BOOK A DEMO. Marketing and Customer Success: Do you know how to activate your Wonder Twin powers? . Wait, who or what are Wonder Twins?

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Why NetBase?

NetBase

Request a Free Demo: [link]. If understanding consumer sentiment is important to your business success, you need the tools to win.

AppConnect Partner Spotlight: CrankWheel

Talkdesk

Inside sales professionals are familiar with this situation: Days after your first inquiry, your prospect finally completes the scheduling process and is nailed down for a demo of your product. I don’t see anything,” the prospect asks to reschedule the demo.

Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 260

Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 260

Day Two at VoCFusion 2012

MaritzCX

The day started out with a demo of new Allegiance capabilities that will help companies uncover insights fast by identifying patterns in customer feedback and operational data

Hotels 260

Legendary Tales of Customer Experience – The Karma Department

AskNicely

Get a Demo to see how. Get Demo. This is the next in an ongoing series of stories about how businesses create customer experiences that surprise, delight, and grow their brand through customer advocacy. Does your business serve up legendary customer experiences? Contact AskNicely us.

Why PMK*BNC uses NetBase to Stay Ahead of Social Celebrity Trends

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How FleishmanHillard Rocks New Business Pitches with NetBase

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Conill Used NetBase to Drive Toyota’s FIFA World Cup Campaign Across Latin Audiences

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Andy Nelson (SVP Director of Social, Conill) Laura Semple (VP, Director of Content, Conill) discuss how NetBase social listening helped them create the Toyota Tundra 2018 World Cup campaign.

How GMR Powered Unique Airport Experiences During the 2018 Tokyo Olympics with Social Listening

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Evan Nickel, (Associate Strategist, GMR Marketing) talks about how GMR uses NetBase to help them create truly memorable events experiences.

How FleishmanHillard Monitors and Reacts to Social Crisis

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Bryan Pedersen, (SVP/Partner, Digital Practice Lead, FleishmanHillard) discusses how NetBase has allowed social listening and social intelligence to become a core part of everything they do.

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How Taco Bell Powers International Campaigns with Geo-Fenced Social Insights

NetBase

Request a Free Demo: [link]. Billy Grenham (Global Director Marketing and Communications, Taco Bell) discusses how NetBase allows Taco Bell to gain invaluable insights about customers across the globe, even before they launch into a new market.

Field Service Asia 2018 Recap

Astea

If you missed one of our live demos at the show, you can request a demo any time to see how it works. Field Service Singapore. Our APAC team had a great time in Singapore earlier this month for the Field Service Asia conference.

How can the Forrester Wave directly impact your RFP/RFI quality?

inContact

Next Time: The Forrester Demos – Seeing is Believing. The ultimate value of independent research reports hinges on the depth and breadth of their approach to the subject at hand. Is the field of evaluated vendors broad enough? Were the criteria evaluated rich enough? And maybe most importantly, were the outcomes directly relevant to the audience’s needs?

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AppConnect Partner Spotlight: CrankWheel

Talkdesk

Inside sales professionals are familiar with this situation: Days after your first inquiry, your prospect finally completes the scheduling process and is nailed down for a demo of your product. I don’t see anything,” the prospect asks to reschedule the demo.

You Can Now Tag Your Teammates in AskNicely

AskNicely

Book a Demo. When it comes to delivering amazing customer experiences, timing is everything. We now live in the age of the always-on customers. In other words, business grows hinges on your ability to deliver amazing experiences.

Field Service Amsterdam 2018

Astea

Contact us or request a demo. If you’d like to schedule a private demo or meeting in Amsterdam, stop by our booth and say hello. This week, our EMEA team is in Amsterdam for Field Service Europe.

How Visa Builds Custom Audiences Through Social Media Intelligence

NetBase

Request a Free Demo: [link]. Jessica Williams (Global Innovation Marketing and Analytics Leader, Visa) discusses how NetBase provides Visa with not just social listening, but social media intelligence.

How Buffalo Wild Wings Monitors Customer Sentiment and Competitors Over Social Media

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Big Valley Marketing Zeros in on Detailed Social Conversations

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Fullscreen Uses Sentiment Analysis to Get to the Heart of Social Conversations

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link]. Jason Molina, Sr. Director, Strategy, and Ashley Carr, Strategist discuss how they leverage NetBase social listening as a 360 solution for in depth social analysis, insights and reporting.

How Social Insights Helped Fanthropology Empower Local Campaigns for Mission Impossible

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

How Fifth Influence Handles Social Crisis through Strategic Social Intelligence & Brand Sentiment

NetBase

For more information about the NetBase Platform, visit www.netbase.com Request a Free Demo: [link].

Ruby Receptionists: Putting Their Customers First (by Actually Putting Them Second)

AskNicely

BOOK A DEMO. W ant to amp up your brand’s customer experience, but aren’t sure where to start? Christina Burns, VP of Customer Success at Ruby Receptionists , is here to give us the secret to a truly customer-obsessed company culture: be first and foremost employee-obsessed. Some of the world’s biggest brands would agree; as Virgin Group founder Sir Richard Branson said, “Put your staff first, customers second, and shareholders third.”.