Seeing is Believing – The Forrester Wave Demos

NICE inContact

As part of the Forrester Wave valuation process, Forrester required all vendors, including NICE inContact, to provide a detailed set of product demos—addressing real life contact center scenarios—in order to assess the depth of capabilities and their practical ability to support critical contact center use cases with an easy and seamless experience for all. The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog.

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Why You Should Conduct “Post-Demo Surveys”

CustomerGauge

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. account management Blog Featured account executive demos surveyAt CustomerGauge, we’re all about discovering the paint points in the customer journey. For us, the journey doesn’t just happen after the customer signs the contract.

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How to Give Winning SaaS Product Demos: An Essential Guide

SmartKarrot

If you are into SaaS products, you know how demos are a big deal. A good SaaS product demos goes a long way in the purchase decision. Product demos, especially in SaaS, are crucial in decision-making. But, how to give a winning SaaS product demo that wins customers?

Request Demo Survey

Optimove

The post Request Demo Survey appeared first on Optimove Opportunists? Maybe, But Here’s a Tour on Us. Discover Optimove’s. Relationship Marketing Hub. Prepare to see Optimove’s unique combination of technologies in action, and understand how easy it is to deliver highly effective personalized customer marketing campaigns, improving every customer metric throughout the customer lifecycle. contact-form-7]. Maximize the Value of Every Customer.

Best Practices for Accelerating the Sales Process

This eBook takes a look at three headache-free strategies you can employ today to accelerate selling the right way. Read on to learn how to adopt specific workflows and approaches that append your existing processes to deliver value to your prospects and internal counterparts.

DUPE Request Demo

Optimove

The post DUPE Request Demo appeared first on Optimove Get a personalized tour of Optimove. Discover Optimove’s. Relationship Marketing Hub. Prepare to see Optimove’s unique combination of technologies in action, and understand how easy it is to deliver highly effective personalized customer marketing campaigns, improving every customer metric throughout the customer lifecycle. contact-form-7]. Maximize the Value of Every Customer.

Smarter Demos: Incorporating Virtual Reality to Reimagine Staff Training

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 13th video of the Smarter Demo series, we spoke with Jamie Fleming, Founder and CEO of Studio 216 , who allowed us to experience a virtual reality environment that helps train staff on customer service and sales interactions by creating a virtual store experience, complete with a virtual customer, and guided by a remote trainer.

Stella Connect & Zendesk Live Webinar Demo

StellaService

The post Stella Connect & Zendesk Live Webinar Demo appeared first on Stella Connect. Team Performance

Smarter Demos: Innovating the Automotive Experience with IoT and AR [VIDEO]

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 14th video in the Smarter Demos series, we take a look at some of the latest CX tech innovating the automotive experience. So that is the Yamaha demo that we’ve put together with Yamaha co-innovation project. To view the full Smarter Demos series, visit [link]. Omnichannel Customer Experience Smarter Demos

Thoughts From ICMI - Contact Center Demo

UJET

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier. Customer Support Community

Smarter Demos: Creating Seamless Omnichannel Experiences

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 5th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: The Smart Shopping Cart

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 8th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: Creating A Connected Patient Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The third video in the Smarter Demos series features an example of a connected patient experience. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos. The post Smarter Demos: Creating A Connected Patient Experience appeared first on SmarterCX. Omnichannel Smarter Demos

Smarter Demos: Bitcoin 2019 Trends and How to Earn it While You Shop

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 11th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: Predicting Asset Maintenance with Machine Learning [VIDEO]

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 18th video in the Smarter Demos series, we take a look at some of the latest CX tech that predicts asset maintenance with machine learning. Akintola Marke: Within this demo, we’re going to use a portfolio management company as an example. To view the full Smarter Demos series, visit [link]. Omnichannel Smarter Demos

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Smarter Demos: Using Insightful Customer Analytics to Drive Loyalty

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: Turn Your Customers into Brand Ambassadors

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 12th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: Introducing A New Way to Self-Checkout

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 7th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. While on location at NRF 2019: Retail’s Big Show in New York City from January 13-15, the SmarterCX team met with Scott Scherler, Master Principal Sales Consultant, who gave us a brief demo of the self-checkout kiosk.

Smarter Demos: Enabling Superior Decision Points for Business (and Cricket)

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 6th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. To see more interviews and customer experience takeaways from NRF 2019, read “ NRF 2019: 3 Days of Retail Customer Experience Takeaways “ And to view the full Smarter Demos series, visit [link].

Smarter Demos: An Intelligent Retail Chatbot in Action

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The second video in the Smarter Demos series features an example of a retail chatbot that harnesses artificial intelligence. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos. The post Smarter Demos: An Intelligent Retail Chatbot in Action appeared first on SmarterCX.

Smarter Demos: Augmented Reality and Machine Learning Create a Smarter Shopping Experience

Smarter CX

SmarterCX is proud to present the Smarter Demos series , a 2-minute-or-less look at some of the most innovative CX technologies and how they work. The fourth video in the Smarter Demos series features a smarter shopping experience, combining machine learning, augmented reality, and virtual reality. ” Or, view more in our Smarter Demos series at smartercx.com/smarterdemos. Omnichannel Smarter Demos

How to Create Product Demos That Sell Better

LiveChat

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. A demo isn’t necessarily an opportunity to close deals, but rather a way to move a prospect toward purchase by giving them a real-life experience with your product. Types of product demos. Recording a product demo.

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Smarter Demos: Mobile App with Active Notification for Financial Services [VIDEO]

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 15th video in the Smarter Demos series, we take a look at some of the latest CX tech for financial services. To view the full Smarter Demos series, visit [link]. The post Smarter Demos: Mobile App with Active Notification for Financial Services [VIDEO] appeared first on SmarterCX. Omnichannel Customer Experience Smarter Demo

Smarter Demos: A New Way of Doing Business Within Financial Services [VIDEO]

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 17th video in the Smarter Demos series, we take a look at some of the latest CX tech for the financial services industry. To view the full Smarter Demos series, visit [link]. The post Smarter Demos: A New Way of Doing Business Within Financial Services [VIDEO] appeared first on SmarterCX.

Smarter Demos: A 24/7 Self-Service Bot for HR Departments and Employees [VIDEO]

Smarter CX

SmarterCX presents the Smarter Demos series , a 2-minutes-or-less look at some of the most innovative CX technologies and how they work. In this 16th video in the Smarter Demos series, we take a look at some of the latest CX tech for HR departments and employees. To view the full Smarter Demos series, visit [link]. The post Smarter Demos: A 24/7 Self-Service Bot for HR Departments and Employees [VIDEO] appeared first on SmarterCX. Omnichannel Bots Smarter Demos

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Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works

Smarter CX

SmarterCX is proud to present the Smarter Demos series, a 2-minute-or-less look at some of the most innovative CX technologies and how they work. This first video in the Smarter Demos series features an example of an intelligent chatbot, utilizing Facebook Messenger, which demonstrates a convenient, omnichannel restaurant ordering experience. The post Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works appeared first on SmarterCX.

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Customer Blog: Preparing an executive demo of Quadient® Inspire

Quadient

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution! You have 15 minutes next week to present the solution, justify the effort and build enthusiasm for the next phase of the implementation. How are you going to wow them

Check out the Cool Avaya Omnichannel Contact Center Demos at ICMI

Avaya

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy. With just five minutes of prep, we can put your corporate website into our Avaya Oceana contact center transformation demo.

Discover the benefits of omni-channel integration with our demo

NewVoiceMedia

On March 7th, NewVoiceMedia hosted a demo, allowing you to see an effective omni-channel contact center in action. Across the 30-minute demo, we demonstrated how it can influence your business in several ways. You can find out more in this on-demand demo here. Be sure to watch our 30-minute demo as we examine a contact center that features NewVoiceMedia’s powerful solution Omni-channel technology can transform how well your contact center performs.

Webinar: Introducing Alliance Enterprise

Astea

See it for yourself with highlights of the new functionality during a live demo webinar! Digital Transformation Field Service News & Events alliance alliance enterprise Astea Astea International demo field service field service management field service management software field service software field service trends field technicians knowledge management mobile app for field service Service Lifecycle Management Service Management service management software technology webinar

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

New Speaking Demo, New Era of Customer Relationships

Brad Cleveland

Call Center Contact Center Customer Service Leadership Videos Brad Cleveland keynote leadership

Flowers&Optimove

Optimove

Book your first (demo) date with Optimove. Submit the form and an Optimove rep will get in touch to schedule a demo. Discover Optimove’s Relationship Marketing Hub.

Cyara's Xchange Roadshow Melbourne, March 18 - All the Juicy Details!

Cyara

The schedule is packed full of valuable presentations, networking, panel discussions, and demos. Next month in Melbourne, Cyara is hosting Xchange 2020 Roadshow, a premier one-day event generously sponsored by our partners and friends, including Amazon AWS , Genesys , and Cloudwave.

How to Cut Call Center Agent Onboarding In Half

Jacada

Live Demo Featuring 10 Ways to Simplify Agent Onboarding With AI & RPA. How to Cut Call Center Agent Onboarding Time in Half. and Make Every Agent Your Best Agent. August 25th | 11 AM EDT | 4 PM BST. Register Now. Brian Cantor Leading CX Industry Analyst Contact Center Week.

Hunting Through Abstraction: The Next Evolution Of Threat Detection

Forrester's Customer Insights

Following the publication of the latest Forrester Wave™ evaluation on enterprise detection and response (EDR), I published a blog with the demo script that was used in the evaluation to enable further discussion and understanding of where the market is.

Glia Wins Best of Show #8 at FinovateEurope 2020

SaleMove

Glia’s CEO and Co-Founder, Dan Michaeli, took the stage at FinovatEurope 2020 in Berlin, Germany to demo our platform’s newest features and functions. This years demo was focused around the importance of love being at the center of […].