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Shining the CX Spotlight on Employers and Suppliers

CSM Magazine

Most UK firms are doing a good job of collecting, analysing and enhancing customer experience (CX). And many are now turning their attention to employee and supplier experience, according to a recent report. Robust and effective supplier relationships also contribute hugely to delivering the best customer experience.

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Whitepaper: The Five Core Pillars for Your CEM Strategy

Responsetek

Customer Experience Management (CEM) is a methodology of measuring business performance based on the voice of the customer at all touch points in order to drive continuous customer-focused improvements. Some considerations: What is our primary goal as we measure and strive to improve the overall customer experience?

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Package and deploy classical ML and LLMs easily with Amazon SageMaker, part 2: Interactive User Experiences in SageMaker Studio

AWS Machine Learning

You can further customize the model creation process. To further customize the SageMaker model, you can pass in any tunable environment variables at the container level. Customize the deployment The preceding example showed how straightforward it is to deploy a single model with minimum configuration required from your side.