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SAP MaxAttention Innovation Workshop Driving Industry Innovations with Industry Cloud, Industry 4.Now and Sustainability Management (Virtual, July 12 – 13, 2023)

SAP Customer Experience

Virtual July 12 – 13, 2023 Agenda Dear Valued Colleague, We are pleased to inform you aboutthe SAP MaxAttention Innovation Workshop focusing on “Driving Industry InnovationsIndustry Cloud, Industry 4.0 and Sustainability Management” taking place virtually on July 12-13, 2023. Please find the current agenda here.

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Creating Fans, Not Just Customers: Metro Bank’s Journey to Customer-Centricity

InMoment XI

In the midst of a financial industry crisis, Metro Bank emerged in 2010 with a bold vision—to create fans, not just customers. They envisioned a landscape where exceptional customer service, inviting environments, and a commitment to personal connections prevailed over the conventional transactional approach.

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SAP MaxAttention Innovation Workshop ‘Driving Industry Innovations: Industry Cloud, Industry 4.Now, Sustainability Management’ (April 5-6, 2022)

SAP Customer Experience

Virtual Aoril 5-6, 2022 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on “Industry InnovationIndustry Cloud, Industry 4.Now, Now, Sustainability Management” taking place virtually on April 5-6, 2022. Please find the current agenda here.

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How Clarivate works towards SDG 9: Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation

Clarivate

Our sustainability report is full of real-life examples of how we help our customers, colleagues and communities, with transparent, data-driven results and real insights on where we need to focus moving forward. SDG 9 aims to build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. November 15, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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Unlocking Innovation: AWS and Anthropic push the boundaries of generative AI together

AWS Machine Learning

It enables customers to leverage a variety of high-performing FMs, such as the Claude family of models by Anthropic, to build custom generative AI applications. Reduced hallucination – Businesses require predictive, controllable outputs from AI systems directing automated processes or customer interactions.

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Finovate 2022 – Tracking fintech innovation with industry leaders

Beyond the Arc

Fintech innovation is one of our passions at Beyond the Arc. For more than a decade, we’ve been trendspotting and tracking industry impacts to help businesses grow with effective strategies and fintech content marketing. The post Finovate 2022 – Tracking fintech innovation with industry leaders appeared first on Beyond the Arc.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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Creating Distinction to Improve Customer Interactions

Speaker: Scott McKain, Business Consultant, Bestselling Author, Speaker

This webinar will explore how a professional or an organization can create distinction to stand out in their industry. How does a business become so distinctive that they not only stand out in their industry, but set the benchmark for innovation, customer experience, and employee culture?

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels. The cool new innovations shaping the commerce industry. In this webinar, four commerce retail experts will discuss: What consumers want to experience more of in 2023.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

We must still find ways to be innovative in order to remain at the forefront of our customer's minds. So how can we drive innovation and uncover new sources of revenue in this challenging retail environment? April 4th, 2023 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm BST

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.