Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Would you attend another event with us?

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Get Inspired at the Experience Management Event of the Year

MaritzCX

EXPERIENCE FORUM 2019 NYC Whether your focus is customer, employee, or patient experience, join us for this action-packed event.

Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). Event Surveys

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The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Event & Conference Survey Questions from Beginning to Send.

Crafting Digital Communication Experiences Your Customers Will Love

Speaker: Hillary Curran, Head of Customer Experience, Guru

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

I’m often asked why companies invest in customer experience — and when this whole customer craze started in the first place. Since I’ve already written about that in other posts, today I’ll tackle the second question: When did companies start caring about customer experience?

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

I’m often asked why companies invest in customer experience — and when this whole customer craze started in the first place. Since I’ve already written about that in other posts, today I’ll tackle the second question: When did companies start caring about customer experience?

March Madness! Events for Customer Experience Excellence

360Connext

Our Chief Customer Experience Investigator™ Jeannie Walters is in Austin gathering evidence from South By Southwest Interactive. We’ll be laying it all out on the table and breaking out our magical magnifying glass to find out what the latest tech will really mean for customer experience. Stay tuned as Jeannie plans to revisit the predictions she made last week and gives us the skinny on what all the new tech means for customer experience.

The ‘Uberization Event’ – London – 26th September 2019

CSM Magazine

This Uberization effect has come to all services; where the customer comes first and real-time messaging is key. Localz believe this is the first event focused on how Uber is impacting service communication. Customer Service Articles

Event of the Month: Sturgis Motorcycle Rally

Gravy Analytics

The 10-day event in the beginning of August boasts an average of over 500,000 attendees each year, and generates more than $800 million in revenue for the town of Sturgis, SD. Sturgis earned almost $270,000 in 2011 from selling event guides and sponsorships alone.

The Top 3 Ways to Forecast for Your Contact Center

forecast events that are completely unpredictable, like an unexpected corporate website outage that. unpredictable and unavoidable event such as this. that customers may decide to go elsewhere, to. savings and improves customer satisfaction. forecasted customer.

[#PitchMyJob] John Paul Events

John Paul

Do you know about John Paul Events? John Paul has its own events agency! We can develop event concepts from A to Z and open secret doors for your clients. If you want to learn more about our offers, please visit our Customer Loyalty offer page.

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Event of the Month: Food & Wine Classic

Gravy Analytics

The Food & Wine Classic is just one of the millions of events that Gravy analyzes each month to deliver its real-world consumer intelligence. Leave the kids at home, though – all events are strictly aged 21 and up. Food & Wine Classic in Aspen.

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’m often asked about customer experience conferences: What’s out there? I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors.

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Magellan Solutions Participates In Asia’s Mega Tech Event

Magellan Solutions

This mega technology event presents “technologies that help ICT companies evolve and maintain a competitive edge in the communications and digital world,” the description on their website read. The post Magellan Solutions Participates In Asia’s Mega Tech Event appeared first on.

5 Tips to Help You Host the Perfect Event

ProProfs Chat

Millennials love events; I love events; more importantly, companies should also love events. They’re fun, they’re memorable, and most of all they are a connection with the customer base. But like every coin has two sides, so does hosting an event.

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Don’t Miss the CRM Event of the Year

Totango

Join Totango at SAP Customer Experience LIVE in Barcelona! In today’s world, customers expect tangible value from their relationships with vendors; businesses need to generate profits and growth. Find more about the event here. Conference Customer Success Event

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’m often asked about customer experience conferences: What’s out there? I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms.

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CX University Joins The Focus Group for Upcoming Conference Events

CX University

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The Focus Group for upcoming conference events for Customer Experience World (CEW). CXU’s founder and CEO, Mohamed Latib, will be presenting and participating in several of the CEW events in 2019.

The Always Up-To-Date Guide To CX Events

Kerry Bodine

I’m often asked about customer experience conferences: What’s out there? I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors.

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Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

While they hold numerous events throughout the year, their benchmark event is The Belmont Stakes. In 2015, Sports Business Journal called The Belmont Stakes “The Sporting Event Of The Year.” She fell in love with events and experiences during that time.

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Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Customer Experience Event: Xploration 16

Topdown

Along with co-presenter Gerald Edwards, Director of Document Composition and Content Management at EmblemHealth, I’ll be talking about how to connect customer communications management (CCM) to customer experience (CX). If you’re planning to go to the event, we’d love to see you there!

Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

Debunking Natural Language Processing: Detecting Events

Clarabridge

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. Many customer experiences are dictated not just by specific products, brands, companies, etc. How are these event attributes best leveraged?

The Customer Service and Experience Summit – a pan-European event focused solely on the changing face of customer experience and customer service

ijgolding

During the last ten years, I have attended many Customer Experience (CX) events around the globe. I am therefore very excited to be able to share the news that Incite Group’s Customer Service & Experience Summit Europe (18-19 Sept) comes to London for the first time.

Don’t Exhibit at Your Next Event Before Using this Research Hack

QuestionPro Audience

Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. At any event?

CX Event Next Week | NGCX Conference

ForeSee

The post CX Event Next Week | NGCX Conference appeared first on ForeSee. Customer Experience Analytics Customer Experience Research EventsWhen you think of San Diego, does your mind drift to cliff-lined beaches, sunshine, the Gaslamp District, and Mexican food?

2019 Quirk's Event Brooklyn: Behavior, Identity, and Agile

Chadwick Martin Bailey

If you’ve just returned from The Quirk’s Event Brooklyn, summarizing the most inspiring content can help prove the ROI for attending. From event-focused metrics (e.g., to sub-events (e.g., Agile was another hot topic at The Quirk’s Event.

Chillisauce Transforms Their Contact Center Operations with Talkdesk to Deliver Event Planning Magic

Talkdesk

Talkdesk customer Chillisauce is one of the U.K.’s s fastest growing event agencies, eliminating the pressure of planning by providing a seamless white-glove service to help groups and companies across Europe create amazing event experiences. Customer Win

Top 5 Benefits of Post-Event Surveys You Need to Know

ProProfs Chat

After all the hard work, money, and time; you finally packed up your long-awaited event, and it was probably the best moment of your life but was it the same for your audience or attendees? It’s a well-structured, simple, and striking ‘post-event survey.’. What is a Post-Event Survey?

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver

VoCFusion 2013 – World’s Largest Voice of Customer Event

MaritzCX

Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver

10 Customer Experience Conference Tips From the Event Pros

Smarter CX

Are you bound for a customer experience conference this year? The SmarterCX team and I are fortunate to cover customer experience events across the country, speak with CX leaders, see the latest CX tech, and also work with talented events staff who make it all happen. If you’re a CX professional, like our team, you’ve probably “worked” many of these events as a keynote speaker, exhibitor, or in another official capacity.

Customer Experience Conference and Events Calendar 2019 – 2020

Smarter CX

Looking for customer experience conference and events information for 2019 and 2020? We’ve compiled a CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event and conference information throughout the year. June 2019 CX Events and Conferences. Customer Relationship Management Conference (CRMC) 2019.