English writer Samuel Johnson said, “People need to be reminded more than they need to be instructed.” So when you prepare your team to engage and WOW your customers, I encourage you to remind them when you say, “Nobody raves about average. Don’t be just good. Be GREAT out there!”
QUI QUOTE: Nobody raves about average. Don’t be just good. Be out there!
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BILL QUISENG | Deliver the World's Best Customer Experience 