Natural Language Processing 101: Three Tips for Optimising Your Text Analytics Software
InMoment XI
FEBRUARY 22, 2022
I’m Siobhan May Jones, one of InMoment’s Customer Success Directors, and over my career, I’ve seen this transition up close. So how can you optimise your text analytics software and, ultimately, strengthen your customer experience (CX) program? Tip #2: Keep Your Goal Front of Mind When Processing Customer Feedback.
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