ShepHyken

AUGUST 7, 2020

She shares tips and tricks on how to create a Disney-like customer service experience. Delivering excellent customer service is an art. This era belongs to creating valuable and stellar experiences for the customers. Customer service is the most important aspect of any business.

Customer Service 125

Customer Service Guidelines Exceptional Customer Service Lifetime Customer 125

Kayako

MAY 18, 2017

Think about your ideal experience as a customer. When customer service is like that, you don’t think about excessive effort, and endless back and forth communications. Asking the customer less. We are not equipping support teams with the unique context of they need for better customer support journeys.

Loyalty 224

Loyalty Customer Journeys Study Tips 224

ShepHyken

AUGUST 30, 2019

Sustain Your Customer Lifetime Value Through Exceptional Customer Service. How do you get your customers to keep coming back? The answer is to simply provide outstanding customer service. Customer service is about more than that. How do you get them to stay loyal to your business?

Loyalty Programs 103

Loyalty Programs Loyalty Lifetime Customer Poor Customer Service 103

ShepHyken

OCTOBER 4, 2021

Each week I read many customer service and customer experience articles from various resources. 7 Techniques That Are Key to Customer Retention Today by John Hall. Magazine) It’s a business axiom that holding on to existing customers is more lucrative than acquiring new ones.

Customer Service 94

Customer Service Infographics Tips Customer Retention 94