Top 5 Customer Service & CX Articles for Week of October 30, 2023
ShepHyken
OCTOBER 29, 2023
Each week, I read many customer service and customer experience articles from various resources. Mastering Customer Loyalty & Retention in the World of eCommerce by Vikrant Shukla (The eCommerce Musings) It’s such an interesting subject that it should have its own fan club. That sounds like a strong trio, right?
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