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How’s Your Mobile Customer Support?

Brad Cleveland Blog

Here’s a number that should encourage all of us to take another look at our mobile customer service strategy. Billion smartphone shipments expected in 2015, representing a 12.2% year-on-year growth rate. Source: IDC.

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How’s Your Mobile Customer Support?

Brad Cleveland Blog

Here’s a number that should encourage all of us to take another look at our mobile customer service strategy. Billion smartphone shipments expected in 2015, representing a 12.2% year-on-year growth rate. Source: IDC.

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Creating Mobile Services? Get the Contact Center Involved Early

Brad Cleveland Blog

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Creating Mobile Services? Get the Contact Center Involved Early

Brad Cleveland Blog

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