TechSee
MARCH 7, 2022
AI-powered tools and software provide multiple touchpoints with the customer, breaking the mold of traditional customer service methods and enabling customers to choose their communication platform for proactive solutions. Conversational Platforms.
ProProfs Chat
JUNE 14, 2019
Even though fewer customers may be experiencing problems, more customers are inclined to complain about customer service problems than ever before. 44% of consumers say they received the wrong answer from a customer service representative in the past. Great Customer Service Statistics.
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