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Online customer service : make sure it is not frosty

Very Best Service

Online customer service The development of online customer service delivery has made it more difficult to establish warm relationships with customers. customer relationship management customer service training' Picture courtesy of [link] with our thanks.

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Why Must I Repeat Myself Again and Again?

ShepHyken

Customer Support. Have you ever called a company’s phone support number, talk to their customer service rep, have that rep transfer you to another person, only to have to repeat the story all over again? How about when you dial the company’s support number and the automated prompt asks you to put in your customer number.