Remove Customer Journeys Remove Fashion Remove Marketing Remove Online Experience
article thumbnail

Is the Future of Retail, Physical or Virtual?

C3Centricity

” This, he claims, is the moment when executives fail to see how customers and markets are shifting. The new Kodak Moment is when executives fail to see how customers & markets are shifting #retail Click To Tweet. This is why smaller stores in strategic localities will develop faster in developed markets.

Retail 194
article thumbnail

The Future of Retail is in the Stars (or is it the Cloud?) Testing

C3Centricity

” This, he claims, is the moment when executives fail to see how customers and markets are shifting. The new Kodak Moment is when executives fail to see how customers & markets are shifting #retail Click To Tweet. This is why smaller stores in strategic localities will develop faster in developed markets.

Retail 177
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Steps to Immediately Improve Customer Retention With Journey Analytics

Pointillist

Much of the marketing world is still focused on customer acquisition, but to improve customer retention will yield f ar better ROI and cost about 5-25X less than customer acquisition. As a result, you have to deduce customer retention based on activity within a certain period of time.

article thumbnail

5 breakthrough in-store experiences (and the employees behind them)

Qualtrics

Brands who excel at in-person experiences are those who can understand and take advantage of these multi-channel consumer behaviours, and know how to get the best out of all available touchpoints, whether digital or traditional, in order to engage their audiences. Oasis – merging online and in-store fashion retail.

Retail 34