What is Voice of the Customer? [+ how to get data analysis]?
Lumoa
FEBRUARY 7, 2023
Without listening to the voice of your customer, you’ll be like a ship without a rudder or a compass…lost and drifting without direction. Customers don’t always take the time to express their feelings. Analyzing the feedback that you do get can be overwhelming, especially when it’s coming from so many different sources.
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