Top 5 Customer Service & CX Articles for Week of April 14, 2024
ShepHyken
APRIL 14, 2024
Each week, I read many customer service and customer experience articles from various resources. Customers want the attention on them—and they’re willing to walk if they don’t get it. My Comment: This week’s TOP FIVE roundup has a theme: Customer Loyalty. Loyalty Programs Should Encourage Competition.
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