Bold360
APRIL 27, 2017
Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. Customer service in travel and tourism clearly needs to follow your customer wherever they might be.
CSM Magazine
SEPTEMBER 27, 2023
Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. By applying metaverse in retail , for example, brands can create virtual showrooms that attract customers eager to see the showcased products.
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Vonage
OCTOBER 2, 2017
Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Customer service excellence has no boundaries. Dead organizations collect only dead wood. Read more articles from Ron Kaufman Copyright, Ron Kaufman.
Vonage
SEPTEMBER 26, 2017
Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Customer service excellence has no boundaries. Dead organizations collect only dead wood. Read more articles from Ron Kaufman. Copyright, Ron Kaufman.
ChurnZero
DECEMBER 21, 2023
Building a successful post-sales strategy: Q&A with Tim Conder The webinar’s Q&A session covered topics including deciding which customer needs to prioritize and when, the right strategy for continuous customer engagement , building a resilient post-sales team, and how to tell a successful post-sale strategy from an ineffective one.
C Space
MARCH 12, 2020
Though it’s hard to imagine that demand travel for tourism or to visit family and friends will disappear, the switch to remote work and teleconferences during the coronavirus outbreak has shown that in-person meetings aren’t essential and could dramatically affect business travel.
Think Customers
APRIL 20, 2016
Although it was a short trip, it gave me a glimpse into a well-oiled tourism engine that companies should aspire to. Hospitality and travel companies could learn a lot from Iceland in terms of creating a frictionless guest experience. I recently visited Iceland's capital, Reykjavik, for a four-day vacation. 1to1Media.com/weblog.
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